Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Experience Coordinator

Montana State University-Bozeman

Customer Experience Coordinator

MSU Parking and Transportation Services seeks a team member to enhance the on-campus customer parking experience. The person in this position will provide excellent customer service and clerical support through efficient work practices.

This position is a member of the Parking and Transportation Services' Customer Experience Unit within the Montana State University Police Department. The person in this position will perform all customer service duties, coordinate the unit's citation appeals process, and provide administrative support. Performs of customer service functions in person, over the phone, and by email, including the sale of parking permits, payment of parking citations, and responding to general inquiries.

Issue parking permits and receive payments for citations. Interpret, enforce, and provide advice and information about university policies, rules, procedures, regulations, and fee payment processes. Answer inquiries and questions in person, over the phone, and by email. Answer questions regarding parking rules and regulations with accurate information to best serve customers. Correspond with customers who need parking permits (on and off campus). Utilize various programs, i.e.: Microsoft Office Suite, T2. Data entry and verification. Maintain accurate databases and various digital and paper records. Screen citation appeals for recommendations to the appeals board. Schedule and conduct monthly appeals board meetings. Prepare appeals dockets. Apply results and send letters. Assist with administrative duties such as mass notifications and customer correspondence. Website design and maintenance. All other duties as assigned.

Progressively responsible general office experience which includes responding to questions and concerns from the public regarding policies and procedures, detailed record keeping responsibilities, and multitasking. An equivalent combination of relevant education and experience may also be considered. Demonstrated experience performing data entry using a personal computer. Demonstrated experience reconciling cash register drawer and tapes. Demonstrated experience operating various office equipment such as computers, copier, calculator, and credit card terminals.

Effectively operate work-related equipment. Demonstrated competence in maintaining accurate filing and record keeping systems. Maintain, process, and verify information with a high degree of accuracy and close attention to detail. Communicate effectively with employees and the public in person, through email, and over the phone; establish and maintain effective working relations with co-workers and the public. Demonstrated competence organizing and prioritizing multiple, simultaneous work assignments, meeting deadlines, and exercising adaptability to changing priorities, with a high level of attention to detail and accuracy. Represent University Police and Parking and Transportation Services to others in a professional and courteous manner.

This position may require overtime assignments to assist with parking for athletic and special campus events. Serves as a Campus Security Authority as defined by the Jeanne Clery Disclosure of Public Safety Policy and Crime Statistics. Must pass a comprehensive background investigation.

Number of Vacancies - 1

Screening of applications will begin on March 4th 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law. In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference, please complete the veteran's preference information located in the Demographics section of your profile.

Required Documents

  1. Resume
  2. Cover Letter
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Coordinator in Bozeman, MT vacancy
  • $20 - $20.5 per hour

     ...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring...  ..., supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues... 
    Suggested
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    Dormont Manufacturing Company

    Bozeman, MT
    1 day ago
  • $18 per hour

     ...Guest Experience Supervisor (Third Key) Gallatin Valley Mall Do you love working in a fast-paced, retail environment? Are you passionate about sales and all things MSU? If so, we may be the place for you! This unique opportunity to put your mark on an organization... 
    Suggested
    Full time
    Remote work
    Flexible hours
    Weekend work
    Afternoon shift

    MSU BOOKSTORE

    Bozeman, MT
    14 days ago
  •  ...Job Summary We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication... 
    Suggested
    Full time
    Part time
    Remote work
    Flexible hours

    Enchanted Horizons Travel

    Bozeman, MT
    2 days ago
  •  ...Hyatt Hotels Corporation is seeking a Front Desk Clerk in Belgrade, Montana. The role includes providing exceptional hospitality experiences, assisting guests courteously and efficiently, and promptly resolving guest concerns. Full-time associates receive competitive wages... 
    Suggested
    Full time

    HYATT Hotels

    Belgrade, MT
    3 days ago
  •  ...Guest Experience Specialist As a Guest Experience Specialist, you are often the first...  ...traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace...  ...or rental cars, catering, and customs appointments as requested. Manage guest... 
    Suggested
    Worldwide
    Flexible hours
    Night shift

    Signature Aviation

    Belgrade, MT
    6 days ago
  •  ...business groups to ensure seamless order execution and exceptional customer service Attend sales meetings and training sessions to stay...  ...strategies Consistently simplify and enhance the customer experience through proactive communication and support Working... 
    Casual work
    Work at office
    Local area

    Spectrum

    Bozeman, MT
    4 days ago
  •  ...business groups to ensure seamless order execution and exceptional customer serviceAttend sales meetings and training sessions to stay...  ...and strategiesConsistently simplify and enhance the customer experience through proactive communication and supportWorking Conditions... 
    Work at office
    Local area
    Visa sponsorship

    Spectrum

    Bozeman, MT
    2 days ago
  •  ...will be responsible for developing long-term relationships with customers and overseeing sales. As a Sales account manager, you should...  ...in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills... 
    Local area

    BELFOR Group

    Bozeman, MT
    1 day ago
  • $78 per hour

     ...$3,124/40 hours Requirements: Active RN license in the state of Montana or compact state Minimum of 2 years of nursing experience in a leadership or management role BLS certification required Duties & Responsibilities: Oversee daily operations of the... 
    Hourly pay
    Daily paid
    Permanent employment
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work
    Rotating shift

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $16 - $35 per hour

     ...operations and ensure guests receive excellent customer service throughout their stay. The...  ...room availability and reservations, coordinating with housekeeping and maintenance to ensure...  ...to $35 per hour depending on location, experience, and hotel size, with higher wages... 
    Hourly pay
    Full time
    Shift work
    Night shift
    Afternoon shift

    Hilton

    Bozeman, MT
    4 days ago
  • $2,326 - $2,797 per week

    Registered Nurse (RN) | Case Manager Location: Bozeman, MT Agency: TGL MedStaff Pay: $2,326 to $2,797 per week Shift Information: 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Required for Onboarding...
    Full time
    Contract work
    Immediate start
    Shift work

    TGL MedStaff

    Bozeman, MT
    1 day ago
  • $2,326 - $2,797 per week

    Registered Nurse (RN) | Case Manager Location: Bozeman, MT Agency: TGL MedStaff Pay: $2,326 to $2,797 per week Shift Information: 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position TravelNurseSource is working...
    Full time
    Contract work
    Immediate start
    Shift work

    TravelNurseSource

    Bozeman, MT
    1 day ago
  • $2,376 - $2,449 per week

     ...position might be what you are looking for! Responsibilities: Coordinate and oversee patient care plans to ensure optimal health...  ...medical, dental, vision insurance, 401K, and relocation assistance. Experience unparalleled support from our award-winning team, available 24... 
    Full time
    Immediate start
    Relocation package
    Flexible hours
    Shift work

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,788 per week

     ...We’re Looking For: We’re looking for experienced RNs who are ready to take their skills on the road. If you’ve got: 2+ years of experience in your specialty An active RN license BLS certification from the American Heart Association And a love for nursing (plus a little... 
    Weekly pay
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work

    Openwork Health

    Bozeman, MT
    20 hours ago
  • $2,392 - $2,592 per week

     ...seen before? Ventura’s MedStaff tenured Recruiters are here to help you find your ideal contract; with over 50 years of combined experience. Markets have changed, but Ventura MedStaff has maintained a leader in the forefront of Therapy, Allied and Nursing opportunities... 
    Weekly pay
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work
    Night shift

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,628 per week

     ...12.00-3 position in the Case Manager . Must have an active License in hand and have at least 2 years of recent Case Manager experience as a RN . Requirements • Current Resume • Active License as an Case Manager • Current BLS and/or ACLS and/or Specialty... 
    Weekly pay
    Extra income
    Full time
    Contract work
    Immediate start
    Shift work

    Zack Group Healthcare

    Bozeman, MT
    20 hours ago
  • $2,475 per week

     ...again. Let us help. THE POSITION: Case Management Nurses coordinate long-term care for their patients. Their goal is to treat their...  ...wages are based on various factors including but not limited to: experience, demand, availability, location, etc. Please contact one of... 
    Hourly pay
    Full time
    Contract work
    Temporary work
    Work experience placement
    Shift work

    OneStaff Medical

    Bozeman, MT
    1 day ago
  • $67 per hour

     ...Bozeman, MT Start Date: Jul 08, 2026 Duration: 13 weeks Shift: Days Rate: $2,704/40 hours Requirements: ~2+ years of experience ~ Current RN license ~ BLS certification About Adelphi Healthcare Adelphi Healthcare, a division of Adelphi Staffing... 
    Hourly pay
    Daily paid
    Permanent employment
    Full time
    Contract work
    Immediate start
    Flexible hours
    Shift work

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,919 per week

     ...Convergence Medical Staffing to find a qualified Case Manager RN in Bozeman, Montana, 59715! Job Case Manager w/ Utilization Review Experience!, City: Bozeman, State: Montana, Estimated Start , Shift:5 x 8 Hour Day Shift, 07:00:00-15:00:00, 8.00-5, Length of Contract (... 
    Weekly pay
    Full time
    Contract work
    Temporary work
    Immediate start
    Shift work
    Day shift

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  •  ...0 hours per shift and on Days. The pay range for this position is competitive and will be based on experience and qualifications. As a Case Manager RN, you'll coordinate patient care plans, helping guide individuals through their treatment and recovery process. This position... 
    Weekly pay
    Full time
    Contract work
    Summer work
    Immediate start
    Shift work

    Access Healthcare LLC

    Bozeman, MT
    20 hours ago
  • $2,720 per week

    Registered Nurse (RN) | Case Manager Location: Bozeman, MT Agency: Lancesoft Inc Pay: $2,720 per week Shift Information: Rotating - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position TravelNurseSource is...
    Long term contract
    Permanent employment
    Full time
    Contract work
    Temporary work
    Work at office
    Shift work
    Rotating shift

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,534 - $2,634 per week

    Registered Nurse (RN) | Case Manager Location: Bozeman, MT Agency: Converdia Health Staffing Pay: $2,534 to $2,634 per week Shift Information: Rotating - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position ...
    Permanent employment
    Full time
    Contract work
    Temporary work
    Immediate start
    Shift work

    Converdia Health Staffing

    Bozeman, MT
    20 hours ago
  • $2,618 per week

     ...Position GetMed Staffing is searching for a strong Case Manager RN to assist our traveler-friendly client. A minimum of 1-2 years of experience is required. Traveling with GetMed Staffing offers the unique opportunity to gain diverse experiences, both personally and... 
    Full time
    Contract work
    Shift work

    GetMed Staffing

    Bozeman, MT
    2 days ago
  •  ...in Bozeman, MT to start ASAP. The pay range for this position is competitive and will be based on experience and qualifications. As a Case Manager RN, you'll coordinate patient care plans, helping guide individuals through their treatment and recovery process. This position... 
    Weekly pay
    Full time
    Contract work
    Summer work
    Immediate start
    Shift work

    Malone Healthcare

    Bozeman, MT
    20 hours ago
  • $2,864 per week

     ...Weeks Shift: Day Shift Hours per Shift: 8 (7:30 AM - 4:30 PM) Experience: Minimum of 2 years of nursing experience License: Required...  ...standing postures for extended periods, and good balance and coordination while walking. Cognitive skills include learning new tasks,... 
    Full time
    Contract work
    Shift work
    Day shift

    TravelNurseSource

    Bozeman, MT
    15 hours ago
  •  ...in Bozeman, MT to start ASAP. The pay range for this position is competitive and will be based on experience and qualifications. As a Case Manager RN, you'll coordinate patient care plans, helping guide individuals through their treatment and recovery process. This position... 
    Weekly pay
    Full time
    Contract work
    Summer work
    Immediate start
    Shift work

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,820 per week

     ...Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-time traveler. Coast is featured on Blue Pipes' 2023 Best Travel Agencies and named a 2022 Top Rated... 
    Daily paid
    Full time
    Contract work
    Immediate start
    Shift work

    TravelNurseSource

    Bozeman, MT
    15 hours ago
  • $2,628 - $2,758 per week

     ...shift and on Days. This position offers a pay range of $2,628.24 to $2,758.24 per week, depending on experience and qualifications. As a Case Manager RN, you'll coordinate patient care plans, helping guide individuals through their treatment and recovery process. This... 
    Full time
    Contract work
    Summer work
    Immediate start
    Shift work

    TravelNurseSource

    Bozeman, MT
    20 hours ago
  • $2,856 per week

    Registered Nurse (RN) | Case Manager Location: Bozeman, MT Agency: Slate Healthcare Pay: $2,856 per week Shift Information: Rotating - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Description The...
    Full time
    Contract work
    Immediate start
    Shift work

    Slate Healthcare

    Bozeman, MT
    20 hours ago
  • $2,919 per week

     ...8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Position Job Case Manager w/ Utilization Review Experience!, City: Bozeman, State: Montana, Estimated Start , Shift:5 x 8 Hour Day Shift, 07:00:00-15:00:00, 8.00-5, Length of Contract (Days... 
    Weekly pay
    Full time
    Contract work
    Temporary work
    Immediate start
    Shift work
    Day shift

    Convergence Medical Staffing

    Bozeman, MT
    20 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Experience Coordinator. Be the first to apply!