Branch Director, Home Health

Branch Director

This is an onsite role in Syracuse. You will report to the Market Executive of Operations. This is a salaried position which includes participation in an annual incentive bonus plan of up to 15% of annual salary.

As Branch Director, you will manage the daily branch operations. This includes ensuring operational efficiencies, quality of patient care, and regulatory compliance. Additionally, you will support business development and patient base growth and manage/develop people. The Branch Director oversees the branch/clinical staff. Direct responsibility of ensuring the branch meets applicable Federal, State, and local laws regarding the certification and licensure process. Responsible for long-range planning, fiscal viability, and quality of care provided by the branch. Recruit, interview and hire staff, and monitors quality care and organizational performance. Assist other disciplines in coordinating activities, assuming responsibility for continuity, appropriateness, and quality of services delivered.

Essential Functions:

• Develop, plans, implements, analyzes and organizes operations for the Branch.
• Responsible for the delivery of care for all patients served by the Branch by providing guidance and support to the Clinical Manager(s).
• Work with the Area Director of Operations or the AVP of Operations and Finance Department to establish Branch's revenue and budget goals.
• Recognize the clinical leadership and provide support and supervision to the Clinical Manager(s) to promote more effective performance and delivery of quality home care services.
• Maintain office operations in a productive and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conduct quality improvement quarterly committee meetings, reviews all patient satisfaction data, and follow up on negative patient satisfaction surveys and follow-up visits with referral sources.
• Communicate with the Area Director of Operations or the AVP of Operations for direction, problem-solving, and implementation of programs and protocols.
• Partner with Sales Directors and Account Manager(s) to meet budgeted admission goals. Participate in sales and marketing initiatives.

Required Experience:

• Minimum of 2 years of healthcare operations management experience.
• Demonstrated experience motivating, educating, supervising, and supporting staff and developing a cohesive team.
• Experienced with quality improvement monitoring and reporting tools and methods.
• Knowledge of business management, governmental regulations, and accreditation standards.
• Fiscal management experience.
• Must have a valid state driver's license, reliable transportation, and automobile liability insurance.

Preferred Experience:

• Current and unrestricted Registered Nurse licensure in the State of New York.
• Home Health experience.
• Knowledge of PDGM billing requirements.
• Homecare Homebase (HCHB) experience.
• OASIS experience.

Scheduled Weekly Hours: 40

Pay Range: $93,000 - $128,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.