Human Resources Manager

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as we plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Role Summary The Manager, Leaves & HR Compliance owns the enterprise leave of absence, workplace accommodation, and HR compliance programs, establishing operational standards, governance, and continuous improvement initiatives that support business objectives at National Life. This role is responsible for ensuring compliance with all applicable federal, state, and local employment and benefits laws, while delivering a consistent, compliant, and compassionate associate experience. The role also provides oversight of HR policy governance and regulatory readiness. Please note that we do not offer visa sponsorship for this position. Essential Duties and Responsibilities Leave & Accommodation Programs Lead the design, implementation, and continuous improvement of leave of absence and accommodation programs, including FMLA, ADA, PWFA, USERRA, state leave programs, parental leave, and company-sponsored leaves Establish and maintain scalable processes that balance compliance, efficiency, and employee experience Oversee the end-to-end administration of leave and accommodation cases, ensuring accuracy, timeliness, and consistency Guide complex and escalated cases, including ADA accommodations and intermittent leave scenarios, serving as escalation point Monitor regulatory changes and proactively update policies, procedures, and practices Define service level expectations and operational metrics Monitor operational performance and implement process improvements HR Compliance Ensure compliance with all applicable employment regulations and internal policies Monitor regulatory changes and proactively recommend updates to policies, practices, and procedures Partner with legal and HR leadership to interpret laws and implement compliant, practical solutions Payroll & Benefits Coordination Partner with Payroll to ensure accurate pay, deductions, and benefit continuation during leave events Validate payroll impacts related to benefits, leave, and accommodations Collaborate with Benefits and vendors to ensure seamless administration and communication Benefits Compliance & Regulatory Support Support compliance activities related to health and welfare benefit plans in partnership with Benefits, legal, and external vendors Coordinate and support preparation and timely filing of Form 5500 and associated schedules for applicable benefit plans Support nondiscrimination testing (e.g., Section 125, 105(h), 410(b), 410(k)(3), 401(m)(2), 416, and other applicable testing) to ensure plan compliance and equity Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other applicable benefits regulations Support delivery of required associate notices and audit documentation Policy Governance & Handbook Management Maintenance and governance of HR policies and procedures, including the Associate Handbook Ensure policies are updated in response to regulatory changes and aligned with company practices Manage communication of policy updates in partnership with Communications Data, Reporting & Insights Establish key performance indicators for leave administration and compliance Analyze trends and implement operational improvements based on data Develop and maintain reporting on compliance activities Partner with HR analytics teams to align reporting with broader workforce insights Leadership & Development Foster a culture of accountability, continuous improvement, and customer‑centric service Set performance standards and ensure delivery of high‑quality, timely outcomes Support HR Business Partners and business leaders on compliance, policy, and associate‑related matters Cross‑Functional Partnership Partner with HR Business Partners, managers, and associates to provide guidance on leave, accommodations, and compliance processes Collaborate with legal, compensation, talent, IT, and external vendors to ensure aligned solutions Serve as a trusted advisor on complex associate leave/accommodation situations Minimum Qualifications Bachelor’s degree in Business, Human Resources, or a related field, or equivalent combination of education and experience 8-10 years of experience in leave of absence, accommodations, HR compliance, and/or benefits administration Experience leading compliance programs required Knowledge of FMLA, ADA, PWFA, and state/local leave laws Understanding of employment law and HR compliance requirements across multiple states Working knowledge of benefits compliance (ERISA, ACA, COBRA, HIPAA) Strong analytical, problem‑solving, and decision‑making skills Ability to manage multiple priorities in a fast‑paced environment Excellent communication and stakeholder management skills Ability to manage sensitive and confidential information with discretion Project management and process improvement capabilities Proficiency with HRIS systems, leave management platforms, and Microsoft Office tools Preferred Qualifications PHR/SPHR or similar certification preferred, such as CEBS, CBP, or CLMS Deep knowledge of FMLA, ADA, PWFA, and state/local leave laws Experience in insurance or financial services industry Strong understanding of employment law and HR compliance requirements across multiple states Strong project management and process improvement capabilities AI Proficiency Expectations Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work. Stay curious and open to new AI‑enabled ways of working. Exercise sound judgment by reviewing and validating AI‑generated content. Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life's AI guiding principles. Core Competencies Cultivates Innovation – Fosters innovation by taking calculated risks and working cooperatively with others to produce innovative solutions. Ensures Accountability – Holds self and others accountable to meet commitments and performance goals. Directs Work – Provides direction, delegates when appropriate, and removes obstacles to achieve results. Demonstrates Emotional Intelligence – Recognizes, understands, and manages emotions and their impact on others. Exhibits Critical and Creative Thinking – Applies logic and reasoning to make sound decisions while developing innovative solutions to solve complex problems. Leads Change – Facilitates change and transition at the individual and team level and aligns compensation initiatives with organizational evolution. Inspires Others – Motivates and influences others by creating an environment where teams can do their best work and partnering across the organization to achieve results. Benefits Your benefits start day one and are flexible and customizable to your and your family’s specific needs. Check out the BENEFITS of a Career at National Life! Base Pay Range The base pay range for this position is the range National Life reasonably and in good faith expects to pay for the position taking into account the wide variety of factors, including prior experience and job‑related knowledge; education, training and certificates; current business needs; and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances. Additional Compensation and Benefits The total compensation package for this position may also include a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. The successful candidate may also be eligible to participate in National Life’s discretionary annual incentive programs, subject to the rules governing such programs. If hired, the employee will be in an "at‑will" position and National Life reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors. National Life is accepting applications for this role on an ongoing basis and the role remains open until filled. Salary Pay Range: $95,625 - $140,250 USD #J-18808-Ljbffr