Operations Manager

The mission of the New York City Police Department is to enhance the quality of life in New York City by working in partnership with the community to enforce the law, preserve peace, protect the people, reduce fear, and maintain order. The New York City Police Department strives to foster a safe and fair city through the strategic deployment of resources, focusing on both crime prevention and addressing quality‑of‑life concerns while building lasting community relationships. The Strategic Technology Division is responsible for developing and coordinating deployment of emerging technology applications, strategic IT infrastructure, and enterprise platforms. Responsibilities Develop and maintain IT architecture diagrams of enterprise, business, data, and security. Collaborate with cross‑functional teams for applications across various divisions including infrastructure and networking. Analyze and manage project and infrastructure risks/issues; determine causes and remediate. Ensure development teams follow coding standards, performance optimization, and best practices on updates or patches. Oversee major upgrades, including documentation and training, runbooks, and ensure compliance with agency standards. Lead system upgrades and technology implementations to be completed on time and within budget. Develop and implement comprehensive policies and procedures to ensure the security, reliability, and compliance of IT systems. Manage projects related to mobile technology, ensuring officers have necessary tools and applications on their devices. Oversee third‑party application risk management efforts, implementing automated processes. Oversee configuring of IT automation and monitoring tools at an enterprise level. Work Location 1 Police Plaza Minimum Qualifications A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full‑time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or A baccalaureate degree from an accredited college and ten years of satisfactory full‑time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or Education and/or experience which is equivalent to “1” or “2” above. Preferred Skills Ability to work on multiple projects concurrently and enthusiasm to learn new technologies. 5+ years experience with technical discovery, design, solution architecture and project estimation. Ability to work in a software development team following agile methodologies as a lead and report progress on a regular basis. Ability to mentor/supervise other application developers on the team. Experience with DevOps principles and familiarity with CI/CD pipelines. Extensive technical background covering all aspects of system implementation and integration within an enterprise IT environment. Experience in working for a large municipal government agency. How to Apply Please visit cityjobs.nyc.gov and search for Job ID #772682. Additional Information In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document upon hire. The City of New York offers a comprehensive benefits package including health insurance for the employee and his or her spouse or domestic partner and unemancipated children under age 26, union benefits such as dental and vision coverage, paid annual leave and sick leave, paid holidays, a pension, and optional savings and pre‑tax programs such as Deferred Compensation, IRA, and a flexible spending account. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr New York City Police Department