Medical Assistant with experience No patients see in our office

Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks

Competitive salary

Health insurance

401k

Great work-life balance

Paid time off

Ongoing training

Job Summary We are seeking a friendly, energetic, and highly organized Medical assisstant to oversee the daily operations of our growing practice. In this role, you will be responsible for coordinating schedules, maintaining accurate records, and supporting hiring and onboarding, as well as other administrative roles.

This position includes a combination of administrative and clinical responsibilities. Administrative duties involve overseeing office operations, managing workflows, handling documentation, and supporting staff coordination.

In addition, the clinical component is centered around our Chronic Care Management (CCM) program. This includes regularly calling patients to assess their health status, coordinating care, and documenting all interactions accurately in our Electronic Health Record (EHR) system. Please note, this is not a traditional in-office patient-facing role, as our providers do not see patients in the office setting.

The ideal candidate has a clinical background—such as a medical assistant, nurse, or foreign medical graduate—and understands both patient care workflows and practice operations. Strong communication skills, attention to detail, and the ability to travel between practice locations are essential.

If you are passionate about healthcare leadership and contributing to both operational excellence and patient care, we would love to hear from you.

Responsibilities

Oversee the daily operations of the office

Hire, train, and/or supervise staff

Create employee schedules

Order products and maintain inventory

Assist with developing procedures to deliver the highest level of patient care

Adhere to all health and safety standards

Oversee internal and external communications

Ensure compliance with HIPAA, OSHA, CMS, and other regulatory requirements

Oversee billing, coding coordination, and insurance authorization processes

Serve as liaison between providers, staff, vendors, and leadership

Manage patient concerns and resolve escalated issues professionally

Support credentialing, onboarding, and provider documentation requirements

Coordinate multi-location operations and travel between sites as needed

Maintain staff performance evaluations and implement improvement plans when necessary

Assist with audits, reporting, and quality assurance initiatives

Qualifications

Clinical or healthcare background and experience required (e.g., medical assistant, nurse, foreign medical graduate, or similar healthcare experience) with strong administrative skills

Previous experience managing or coordinating operations in a healthcare or clinical setting preferred

Excellent communication skills with the ability to address patient needs professionally and compassionately

Demonstrated ability to supervise, support, and motivate staff in a positive and productive manner

Strong organizational and multitasking skills with attention to detail

Ability to travel between practice locations and maintain reliable transportation