Respiratory Key Account Liaison - West

Job title: Key Account Liaison, Respiratory, WestLocation: Remote (Geography: West - CA, OR, AZ, CO)About the JobAs a Sanofi Respiratory Key Account Liaison, you serve as a field-based partner (non-sales) and trusted advisor to complex health system accounts, driving long-term engagement, operational excellence, and improved outcomes for patients living with respiratory diseases. Within the respiratory therapeutic area, you partner with health systems to identify population health priorities, activate respiratory care pathways that close gaps in care, and you act as the connective tissue between internal teams and external stakeholders, enabling seamless execution across the customer lifecycle.Join the team transforming care for people with immune challenges, rare diseases, cancers, and Specialty Care neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs. About SanofiWe’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.Main ResponsibilitiesExecutive Stakeholder Mapping and Relationship ManagementAct as the central liaison for respiratory population health communications and coordination related to the accountBuild relationships with system stakeholders across clinical, operational, quality, population health, and executive levels within Key Accounts (Top Health Systems)Engage population health, quality, and care management leaders to understand system-level priorities, performance measures (e.g., HEDIS, quality and value-based care metrics), and respiratory patient population needsAddress customer needs, resolve issues, and ensure satisfaction throughout the engagement lifecycleProvide strategic insights and feedback from accounts to inform headquarters teams of opportunities for deep engagement and partnership in respiratoryTranslate customer insights into actionable feedback, contributing to respiratory commercial strategy, product innovation, and market positioningRespiratory Population Health and Care Pathway DevelopmentPartner with health system clinical and operational leaders to assess respiratory patient populations (e.g., asthma, COPD, and other respiratory conditions), identify care gaps, and prioritize opportunities to improve outcomes across the continuum of careCollaborate with systems to develop, refine, and implement respiratory care pathways, including diagnosis, referral, treatment optimization, and follow-up, in alignment with clinical guidelines and system prioritiesSupport integration of respiratory care pathways into clinical workflows and enabling infrastructure (e.g., EHR tools, referral processes, care team roles) in collaboration with system informatics and quality teamsHelp systems leverage data and analytics to stratify respiratory patient populations, track pathway adoption, and measure impact on quality, utilization, and outcomesConnect health system teams with the appropriate internal experts (e.g., Medical Affairs, Customer Solutions Marketing, Health Economics and Outcomes Research) to support respiratory pathway-related projects, within compliance guidelinesShare learnings and best practices on respiratory pathway design and population health strategies across accounts to inform scalable solutionsEnable Cross-Team Collaboration for Respiratory Account EngagementEnable alignment and strategic execution across field teams to ensure cohesive and impactful customer interactions in respiratoryCoordinate with internal teams (Customer Solutions Marketing, Medical Affairs, Sales, etc.) to support project execution, including population health and care pathway initiatives, and pull-through at Health Systems at appropriate steps of the engagement processIdentify and remove barriers to collaboration to drive efficiency and accountability across teamsOwn Account Profiling and Quarterly Business Review (QBR) ExecutionOwn the development of comprehensive respiratory account profiles capturing strategic priorities, population health and quality initiatives, care pathway status, stakeholder mapping, and growth opportunitiesAnalyze respiratory performance metrics, utilization trends, pathway adoption and outcomes data, and customer feedback to generate insightful, data-driven QBRs that inform strategic planning, content development, and engagement recommendationsLead Quarterly Business Reviews with key internal stakeholders, tracking follow-ups and ensuring progress and continuous improvement in respiratory account engagementMaintain a dynamic view of account health and engagement, leveraging CRM tools and dashboards to monitor respiratory progress and inform future initiativesEssential SkillsRespiratory Disease State Expertise: Understanding of respiratory disease burden, treatment landscape, and patient journeys (e.g., asthma, COPD) and the factors that drive outcomesMarket Insight & Gap Analysis: Understanding customer pain points and identifying opportunities to bridge strategic gaps in respiratory care and in system operationsPopulation Health & Care Pathway Expertise: Understanding of population health management, value-based care, and quality measurement. Ability to partner with health systems to identify respiratory care gaps and develop, implement, and evaluate care pathwaysOrchestration & Pull-Through Expertise: Navigating health system contacts and identifying alignment of customer with business goals, connecting internal and external experts to drive execution of collaborative respiratory projectsExecutive Presence: Confidence and credibility when engaging with C/D-suite stakeholders, earning trust and respectStakeholder Mapping & Engagement: Building relationships across clinical, operational, quality, population health, and executive levels to drive alignmentCross-functional Collaboration: Connecting internal stakeholders to drive impact at respiratory accountsAccount Profiling & Strategy: Creating detailed account plans that reflect respiratory strategic priorities and growth potentialData & Outcomes Analysis: Synthesizing population-level, utilization, and pathway performance data into actionable insightsQuarterly Business Review (QBR) Execution: Synthesizing performance data and customer feedback into actionable insightsHealthcare System Expertise: Understanding of the dynamic healthcare environment; navigating shifting priorities, regulations, payer dynamics, and customer expectationsCustomer-Centric Mindset: Understanding customer needs to build lasting partnershipsAbout YouBasic QualificationsBachelor's degreeA minimum of five years of work experience in one or more of the following: field sales, product marketing, or medical or clinical experience in the same or related therapeutic area within the pharmaceutical or biotech industrySpecialty disease state experiencePreferred QualificationsMaster's degree (e.g., MBA, MPH, MHA, or related field)Respiratory or biologic marketplace experienceExperience working with health systems on respiratory disease management, population health, quality improvement, or care pathway initiativesFamiliarity with value-based care models, quality metrics, and health system data and analyticsLaunch experienceMarketing experienceDemonstrated leadership skillsAbility to assemble and lead cross-functional teams toward a shared vision of successAbility to execute against strategic and tactical plans under tight timelinesAbility to present ideas effectively to individuals or groups, targeting presentation to the needs of the audienceStrong organizational skillsStrong project management experience, including superior analytical and planning skillsAbility to manage multiple projects simultaneouslySpecial Working ConditionsValid driver's licenseAbility to travel 50-60 percentAbility to travel to meetings/trainings/programs as necessaryMust work within label, and regulatory and legal compliance guidelinesWhy Choose Us?Bring the miracles of science to life alongside a supportive, future-focused team.Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.#GD-SG #LI-GZ#LI-Remote#vhdPursue progress, discover extraordinaryBetter is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 View phone number on click.appcast.io) or click hereUS and Puerto Rico Residents OnlySanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.North America Applicants OnlyThe salary range for this position is:$122.250,00 - $176.583,33All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.SummaryLocation: Los Angeles, CA; Portland, OR; Phoenix, AZ; San Diego, CA; Denver, CO; San Francisco, CAType: Full time