Security Officer

Security Officer FT

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role:

The Security Officer is a part of a team responsible for the security and safety measures throughout the Resort. They will assist in the strategic oversight of every aspect of the Resort's physical security and safety for Guests, Residents, Employees.

What you will do:

• Actively participate in day-to-day security operations of the property to ensure the safety and security of all guests, personnel and property.
• Respond properly to any Resort emergency safety situation and document guest and employee incidents.
• Promote safety awareness and enforcement throughout the Resort to reduce accidents and loss by providing training as required.
• Assist in implementing preventive safety and security programs.
• Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
• Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants, workers, and neighbors, whether over the phone or in person.
• Make recommendations to the Director of Security and other department managers.

What you bring:

• Minimum one-year previous experience required in related position; certifications preferred.
• Requires the ability to operate computer equipment and use Microsoft applications.
• Ability to work well in high pressure situations and possess strong interpersonal and relationship-building skills to work with cross-functional teams.
• Strong problem-solving skills, ability to handle difficult situations and guests.
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.

What we offer:

• Wage is $25.37 per hour
• Winter Season Lifestyle Benefit
• Merchant Pass Available
• 401k participation with company matching program
• Competitive Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
• Employee Cafeteria available for meals
• Be yourself and become a member of a work family that cares about you and invests in your development
• Elevate your craft here and abroad!
• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned

Schedule & Hours:

• This is a full-time position.
• A successful candidate will have a flexible schedule with the ability to work morning, afternoon and evening shifts, weekends and holidays.