Supply Chain & Procurement Lead

CTS Mobility is a highly respected, dynamic, and rapidly growing nationwide value-added reseller of connected technology providing IT services for connected mobile computing and advanced network solutions. We offer a range of services that complement your hardware purchases and enhance the utilization experience. Our mission statement is Mobile first business transformation solves today’s current challenges while future-proofing investments for tomorrow. With our headquarters in Austin Texas, we currently have a significant career opportunity working with our technology partners including Apple, Verizon, Cradlepoint, Samsung, and other leading IT and network-related companies. We have been supporting our clients, including name-brand Fortune 500 companies across the US for over 20 years. Job Summary CTS Mobility is looking for a hands-on supply chain lead to own purchasing, supplier management, and inventory health across our mobility and device business. CTS is pursuing ISO 9001 and ISO 27001 certification, and this role will be the process owner for Purchasing and Supplier Management. The Supply Chain & Procurement Lead sits within the Business Enablement department and reports directly to the Manager, Business Operations and Enablement. The Business Enablement team oversees operational improvements, business systems, and cross-departmental workflows. This role works closely with the offshore procurement team, Warehouse, Deployment, Repairs, Sales, Finance, and key vendors to reduce bottlenecks, improve forecasting accuracy, enforce purchasing governance with a clear sourcing strategy, and maintain compliance across documentation and item-level data. Key Responsibilities Process Ownership and ISO 9001 Serve as process owner for Purchasing and Supplier Management under ISO 9001, including control of externally provided products and services (clause 8.4). Own, maintain, and improve procurement and supplier SOPs, work instructions, and controlled forms. Maintain the Approved Supplier List, including supplier evaluation, selection, monitoring, and re-evaluation criteria. Ensure supplier agreements and onboarding address information security requirements (ISO 27001). Identify process nonconformances, lead root cause analysis, and drive corrective actions to closure. Prepare for and support internal and external ISO audits, and present supplier and purchasing performance in management reviews. Track supply chain risks and opportunities and feed them into the ISO risk register. Supplier Management and Performance Build and run a vendor scorecard covering quality, on-time delivery, pricing accuracy, responsiveness, and RMA performance. Grade and tier suppliers, hold regular performance reviews, and manage improvement plans for underperforming vendors. Gather and maintain vendor cost, MSRP, and Cost of Replacement pricing for quoting, buyback, and customer replacement programs. Negotiate pricing, terms, and lead times, and find alternate sources to reduce single-supplier risk. Inventory Management Monitor and reduce aging inventory, and recommend actions such as return to vendor, redeployment, liquidation, or write-down. Set and maintain reorder points, min/max levels, and safety stock based on demand and lead-time data. Identify fast- and slow-moving products, and partner with Sales and Operations on forecasting and stocking decisions. Make sure inventory data in NetSuite is accurate and report on inventory health KPIs. Offshore Purchasing Team Oversight Act as the CTS owner for the offshore procurement team: set expectations, review SOP adherence, and audit transactions. Define purchasing KPIs and service expectations, and review performance regularly. Provide direction on sourcing strategy, prioritization, and escalations. Raise and track nonconformances and corrective actions with the offshore procurement team. Cross-Functional Partnership Work with Sales, Deployment, Warehouse, Repairs, and Finance to align purchasing with customer commitments. Support the Deal Desk and quoting teams with accurate cost and lead-time data. Skills and Qualifications Strong understanding of inventory planning, reorder points, safety stock, and aging inventory reduction Working knowledge of ISO 9001 requirements for supplier evaluation, monitoring, and corrective action Ability to interpret data, identify risks, and develop actionable recommendations Strong negotiation skills with vendors on pricing, terms, and lead times Ability to set and enforce purchasing standards while maintaining strong cross-functional relationships Clear communicator who can hold vendors and internal teams accountable Advanced Excel/Google Sheets skills (pivot tables, lookups, data analysis) High attention to detail with strong organization and ability to manage multiple priorities

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

Bachelor's degree in Supply Chain Management, Business, Operations, Logistics, or a related field, or equivalent professional experience in supply chain and procurement operations. 4+ years of experience in supply chain, procurement, or purchasing, ideally in wireless, mobile devices, IT hardware, or a VAR or distribution setting. Hands-on experience with supplier scorecards, supplier evaluation, and vendor negotiation. Experience working in or with a quality management system (ISO 9001 preferred). Experience managing or overseeing work done by a remote, offshore, or outsourced team. ERP experience required.

PREFERRED QUALIFICATIONS

NetSuite experience (purchasing, inventory, saved searches); WMS or RF Smart a plus. Knowledge of the Verizon device ecosystem, OEM channels (Apple, Samsung, etc.), and device lifecycle or buyback programs. Experience writing SOPs and building processes from the ground up. #J-18808-Ljbffr CTS Mobility