REACH NM Worker

$26.57 - $39.86 Hourly

$55,273 - $82,909 Annually

This position is a Pay Band C7

Posting Details

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service, and be part of meaningful change for New Mexico's future.

THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANTS LISTS MAY BE SCREENED MORE THAN ONCE.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES


Why does the job exist?

This position will be responsible to receive, compose, edit and submit reports of allegations of abuse and neglect referrals from youth via text message/online for all counties on a statewide basis. Position will engage with youth on concerns, needs, and provide resources and/or submit an abuse and neglect referral.


How does it get done?

• Receive reports of alleged child abuse and/or neglect from youth via text message/online. (40%);

• Utilize appropriate judgment in the screening process per CYFD policy and procedure and worker professional standards. (20%);

• Gather all relevant information by the caller for appropriate screening determination. (20%);

• Mentor new workers in the unit and promote staff development by providing support to co-workers in skill-building and program development. (20%).

Ideal Candidate

Experience as it relates to:

• Working directly with Children, Youth, and their families;

• Partner with Community Service providers as it relates to Children, and Youth;

• Working with Youth in a school setting;

• Determining eligibility for services that might be needed for the Children, Youth and Families;

• Conduct and complete assessments of safety, risks, strengths, and family needs;

• Developing Safety plans for the Children, Youth and Families;

• Participate in multidisciplinary meetings;

• Identify, provide, and/or arrange timely assessments/evaluations/ interviews;

• Conduct medical case management activities for eligible clients.

Minimum Qualification

Bachelor's degree in social work, education, counseling, psychology, sociology, criminal justice or family studies from an accredited college/university. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.


Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.


Working Conditions

Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.


Supplemental Information

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Agency Contact Information: Katelyn Apodaca, View phone number on click.appcast.io, Email


For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.