Front Desk Receptionist

Receptionist And Member Services

Engage Workspace is a professional coworking and office environment designed specifically for attorneys and legal professionals. We provide a structured, well-run space where members can focus on their work while relying on consistent, high-quality office operations.

The front desk plays a central role at Engage. It is the first point of contact for members, guests, and vendors, and it helps ensure the space runs smoothly throughout the day. We value reliability, professionalism, and people who take ownership of their role and follow established processes.

This is an in-office environment with steady activity and clear expectations. We are looking for someone who takes pride in keeping the space organized, welcoming, and operating efficiently every day.

Who You Are

• Ownership-Driven: You take pride in owning the front desk and understand that your role sets the tone for the entire office experience.
• First Impression Leader: You are confident being the first point of contact and see every interaction as an opportunity to create a professional, welcoming environment.
• Energized by Momentum: You thrive in a fast-paced setting where no two days are identical and enjoy keeping people, tasks, and details moving seamlessly.
• Calm Under Pressure: Frequent interruptions don't rattle you — you prioritize, adapt quickly, and maintain control without sacrificing quality.
• Process-Oriented: You value clear systems and consistently follow and reinforce established processes to keep operations running smoothly.
• Detail-Aware and Proactive: You notice when something is off and address it before it becomes a larger issue.
• Accountability-Focused: You show up on time, follow through on commitments, and take pride in being someone the team can rely on.

If you prefer a slow-paced environment, loosely defined responsibilities, or minimal accountability, this role will not be the right fit.

Position Overview

Reception & Member Services

• Answer and direct phone calls, messages, and inquiries promptly and accurately
• Manage conference room reservations, ensuring rooms are organized and ready
• Maintain reception and common areas to present a professional environment
• Greet members and guests with professionalism and warmth
• Deliver concierge-level service and support for member needs

Office Administration

• Open and close the office daily (Monday–Friday, 8:30 a.m.–5:30 p.m (with a 1-hour lunch break))
• Retrieve, sort, and distribute mail, FedEx, and deliveries
• Manage office and café supplies, budget, track inventory, and reorder as needed
• Enter and maintain accurate data for Engage reporting metrics in core systems (CRM, scheduling systems, etc.)

Ideal Candidate Profile

Required Experience & Competencies

• Minimum of 3+ years in a receptionist, office coordinator, or administrative support role
• Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus
• Experience with multi-line phone systems
• Strong people skills with the ability to remain calm and friendly under pressure
• Strong organizational and project execution skills
• Highly dependable, punctual, and detail-oriented
• Comfortable managing interruptions and shifting priorities throughout the day

Preferred

• Associate's or bachelor's degree preferred
• Law firm or professional services experience preferred

Job Type & Location

• Full-time, in-office (Dallas, TX 75206)
• Monday–Friday, 8:30 a.m.–5:30 p.m.

Compensation & Benefits

• Starting at $40,000 annual salary plus benefits package (401(k), medical, dental, vision)
• Free parking and professional work environment

Success Looks Like

To succeed in this role, you will consistently demonstrate:

• Reliability, accuracy, and follow-through on all tasks
• A servant-hearted commitment to supporting the team and members
• High attention to detail and adherence to established processes
• A calm, steady approach in managing multiple responsibilities
• Ability to work in a professional, consistent manner with minimal supervision
• Alignment with our Core Values:
• Great attitude … puts others first
• Someone you can count on
• Driven to make an impact
• Courage to do the right thing
• Always open to a better way