Field Research Manager

Field Research Manager CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real‑estate information, analytics and online marketplaces. The Field Research team plays a critical role in capturing data that supports all CoStar Group products. This newly formed team focuses on capturing current tenants, available listings and building characteristics in high‑priority commercial properties. About the Role As Field Research Manager you will manage a dispersed team of Field Researchers who collect data on assigned commercial properties to reconcile and record all current tenants and available listings. You will oversee both production and quality, ensuring your team consistently meets standards while providing ongoing coaching and development. The role is based in our Richmond, VA office with 25% travel required monthly. Responsibilities Build, train, mentor and coach a growing team of 8 professional Field Researchers. Perform daily review of the team’s production measured against KPI metrics. Review incoming data to determine its quality relative to standards and guidelines. Provide constructive, actionable feedback to meet production and quality expectations. Create action plans to help team members grow, succeed and maintain engagement. Communicate effectively and professionally with employees and internal partners. Work closely with Tenant and Market Research teams. Spend time in the field with Field Researchers to demonstrate best practice for data collection, time management and overall efficiency. Align manager’s schedule with local Field Researchers (EST, CST or PST) and meet one week of travel to local markets monthly. Qualifications Bachelor’s degree from an accredited, not‑for‑profit university or college. 3–5 years of direct operations management of 5+ employees; virtual management experience is a plus. Leadership and management skills, including the ability to prioritize workload and verify quality of incoming data. Experience managing effective KPIs and meeting performance metrics. Proven success in building strong, cohesive teams through influence and collaboration. Excellent communication skills with the ability to articulate and execute corporate strategy. Analytical mindset with ability to interpret information and trends, adapting quickly. Proficiency in Excel (basic formulas, filtering, data manipulation) and MS Office applications including PowerPoint. Experience in Apple OS and other internet applications. Field experience is a plus. Benefits Competitive base pay and performance‑based incentives. Comprehensive healthcare coverage: medical, vision, dental, prescription drug, life, legal and supplementary insurance. Virtual and in‑person mental health counseling services for individuals and family. Commuter and parking benefits. 401(k) retirement plan with matching contributions. Employee stock purchase plan. Paid time off. Tuition reimbursement. On‑site fitness center or reimbursed fitness membership (location dependent). Access to CoStar Group’s Diversity, Equity & Inclusion Employee Resource Groups. Complimentary gourmet coffee, tea, hot chocolate, fresh fruit and healthy snacks. Equal Employment Opportunity CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. CoStar is committed to compliance with all fair employment practices regarding citizenship and immigration status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation. #J-18808-Ljbffr