Front Desk Medical Clerk
$12.57 - $13.88 per hourNeoMed Center Inc
Job Description
Job Description
Oficinista Médico (Registro y Sala de Emergencias)
Ubicación: Gurabo, PR
Clasificación: No Exento, Tiempo Completo
Rango salarial: $12.57 a $13.88 por hora
Jornada: Turnos rotativos (30 a 39 horas semanales)
Horarios: 7:00AM a 4:00PM, 2:00PM a 11PM, 11PM a 7:00AM
NeoMed Center es un centro de salud primaria y preventiva dedicado a brindar un cuidado accesible a los pacientes y a promover el bienestar comunitario. Nuestra cultura orientada al trabajo en equipo fomenta un entorno laboral colaborativo e inclusivo que nos destaca entre los proveedores más creativos y dinámicos de Puerto Rico. Nos apasionamos por hacer de la experiencia de nuestros pacientes una distintiva de nuestra marca y estamos comprometidos con el desarrollo profesional de nuestros talentos. Nuestra empresa social está construyendo un sistema de atención médica primaria de clase mundial, dirigidos a construir comunidades saludables y a mejorar los resultados de salud en nuestros clientes.
¿Estás listo/a para una carrera gratificante?
Más de 450 talentos en Puerto Rico trabajan para NeoMed Center, Inc.
¡Ven y únete a nuestro equipo #DePrimera!
Nuestros Beneficios
En NeoMed Center ofrecemos un paquete competitivo de beneficios a nuestros talentos.
- Días por Vacaciones, Enfermedad, Asunto Personal y Cumpleaños
- Plan Médico, Dental y de Visión
- Plan de Retiro 401 (k)
- Licencia por Maternidad y Paternidad
- Bono de Navidad
- Gimnasio en las Facilidades
- Uniformes Corporativos
- ¡Y muchos más!
Resumen del Puesto
El/La Oficinista Médico brinda servicios directos a los pacientes en el área de registro utilizando programas y sistemas de información automatizados. Recibe al paciente cortésmente y verifica qué servicio está solicitando, acorde con el área que esté asignado(a). Es responsable de llamar a los pacientes registrados y de cada lista de médicos asignada para validar sus citas. Además, el/la Oficinista Médico cobra y registra en el sistema, los deducibles y pagos por servicios, y verifica la elegibilidad del plan médico de los pacientes.
Actividades del Puesto
- Llama por a los pacientes de cada lista de médicos asignada y verifica sus citas.
- Coloca responsablemente la información del plan médico en el sistema y valida la misma a través de la elegibilidad.
- Identifica deducibles (si aplican) y los envía a pagaduría para efectuar el pago del mismo.
- Aplica los pagos de los deducibles en el sistema y registra la evaluación socioeconómica (Household Assessment) en el sistema.
- Verifica y actualiza la información sociodemográfica en el sistema.
- Registra las firmas electrónicamente en todos los formularios y consentimientos que apliquen.
- Digitaliza los referidos contestados de los pacientes y crea los referidos en el sistema (en caso que no estén creados).
- Atiende y canaliza las llamadas telefónicas, coordina citas, y realiza las llamadas de seguimiento para la coordinación de citas del listado de pacientes hospitalizados.
- Anota en los registros correspondientes los servicios de EKG y cirugía menor que solicite el paciente.
- Entrega libro informativo del centro a los pacientes nuevos.
- Orienta al paciente de los servicios que ofrece nuestro centro y completa los compromisos de pago cuando es necesario.
- Realiza el cuadre de la caja registradora de manera responsable.
- Busca y acomoda los expedientes de las clínicas del próximo día.
- Anotar en el listado correspondiente los pacientes “no show” .
- Verifica cuando es la próxima cita del paciente que no se presentó a su cita, en el historial de citas.
- Responsable de llamar a los pacientes que no tengan citas coordinadas.
Competencias del Puesto
Educación
- Grado Asociado en Ciencias Secretariales, Secretarial Médico, Manejo de Información, Facturación Médica, Administración de Empresas y/o área relacionada de una institución acreditada (requerido) , y/o
- Bachillerato en Administración de Sistemas de Oficina, Ciencias Secretariales, Administración de Empresas o disciplina relacionada de una institución acreditada (preferible) .
Experiencia
- Un (1) año de experiencia en funciones clericales relacionadas en escenarios de salud.
Requisitos Adicionales
- Disponibilidad completa requerida para turnos rotativos incluyendo fines de semana, días feriados y turnos de noche (overnight) .
Importante: El/La candidato/a debe proporcionar evidencia de la preparación académica y los cursos relacionados con la convocatoria de empleo.
Trabajador/a Esencial
Como líderes reconocidos de la salud primaria integral en Puerto Rico, reafirmamos nuestro compromiso de siempre ofrecer servicios médicos a nuestros pacientes y comunidades, incluso durante eventos de emergencia y/o desastres naturales. Los talentos de NeoMed Center son considerados trabajadores esenciales, cuyo papel es crítico en la continuidad de importantes servicios, incluso en tales circunstancias. Al postularse para este puesto usted reconoce que, NeoMed Center puede requerir sus servicios durante e inmediatamente después de estos eventos.
Declaración de Igualdad de Oportunidades en el Empleo (EEO)
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