Culinary Supervisor (8214)

Culinary Supervisor

Twenty Nine Palms Enterprises - Coachella, CA 92236

Position Type: Full Time Job Shift: Any Category: Restaurant - Food Service

Description

The position is responsible for supervising and coordinating activities of food preparation, kitchen, pantry, and storeroom personnel by performing the following duties. In addition, you are the HEART of our Five-Star Experience, embodying our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters. As leaders, you are responsible for delivering our Five-Star Experience through our Mission Statement, Service Promise, and department service standards. This includes consistently performing our service expectations with HEART. Hello, Engage, Anticipate, Resolve, Thank.

Essential Duties and Responsibilities:

• Provide outstanding customer service to guests and all other employees by exceeding our mission statement.
• Continually coach and support Team Members to ensure they have the skills, tools and resources to successfully complete their jobs, including the delivering of the HEART Experience expectations.
• Plans or participates in planning menus, preparing and apportioning foods, and utilizing food surpluses and leftovers.
• Specifies number of servings to be made from any vegetable, meat, beverage, and dessert to control portion costs.
• Supervises noncooking personnel to ensure cleanliness of kitchen and equipment.
• Supervises Cook and tastes, smells, and observes food to ensure conformance with recipes and appearance standards.
• Supervises workers engaged in inventory, storage, and distribution of foodstuffs and supplies.
• Requisitions foodstuffs, kitchen supplies, and equipment from Purchasing Manager.
• Meets with professional staff, customers, or client group to resolve menu inconsistencies or to plan menus for special occasions.
• Ability to compare pricing and order food and foodstuffs from available purveyors and ensure consistent quality and pricing.
• Must be capable of presenting a positive image of the Casino to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Ability to read and use standardized institutional recipes.
• Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS).
• Present a positive image of the Tribal organization to its guests and vendors and to assist them as required.
• Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.
• Able to make difficult decisions in a fair and honest manner.
• Strong verbal and written communication skills.
• Perform any other duties that may be assigned from time to time.

Supervisory Responsibilities:

Supervise directly and indirectly all employees of the Kitchen Department. Adhere to the Tribal organization's policies, procedures and applicable laws.

Responsible for the overall direction, coordination, and evaluation of this unit.

Carry out supervisory responsibilities which include but are not limited to; interviewing and training employees, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Qualifications

Education and Experience (Must Be Documented):

• High School Degree (or GED)
• Two (2) years (or equivalent) supervisory experience.

Certification, Licenses and Any Additional Requirements:

• Must pass periodic random drug screens.
• Must be able to pass background suitability investigation.
• Must obtain a Tribal Gaming License.
• Must obtain all other applicable certifications and licenses.
• Must provide proof of eligibility to work in the United States within 72 hours of employment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to stand; walk and sit. The employee is occasionally required to use upper extremities, including but not limited to, hands and fingers to handle, or feel; reach with hands and arms. They may be occasionally required to climb or balance, stoop, bend, push, pull, twist, kneel, crouch, or crawl. The employee must occasionally lift up to 50 pounds and/or push, pull up to 100 pounds. The employee is occasionally required to use repetitive movements to complete tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may be occasionally required to work in low light conditions and may be exposed to loud noise for extended periods.

Work Environment:

• Multiple locations.
• Some enterprises are open 24 hours per day, 7 days per week; therefore, you must be flexible to work any and all hours.
• Must be available for emergency calls 24/7.
• Must be available to work weekend and holidays.
• Some enterprises are gaming facilities.
• Some enterprises are not a smoke-free environment.
• Surveillance cameras and audio equipment monitor the premises recording activity throughout most of the facilities, 24 hours per day, 7 days per week basis.

Indian Preference Act:

The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:

1. Tribal Members

2. Other Native Americans

3. All other ethnic groups