Front Desk Receptionist

Job TitleClient Profile- Medical facility offering assisted living and memory care. Job Summary- Responsible for front line administrative support to residents, visitors and internal and external staff and support staff.Responsibilities:Operate telephone switchboard to answer, screen and forward calls, provide information and respond to inquiries; take messages.Check and handle all voicemails (including those that come through via email)Great all residents and guests in a courteous and professional manner; direct or escorts individuals to specific destinationsDaily resident check in/check out; ensure residents are signing the front desk binderEnter daily safety and resident falls report; snow log report when applicableMonitor Nurse Call system and respond accordinglyEnter transportation and work order request into system as neededSort and deliver all mail, internal messages and packages to residents and staffReserve the private dining area for residents and guestsKnow emergency call systems and emergency procedures (fire, medical, and police)Keep immediate supervisor fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be takenRefer all prospective residents and families to leasing teamDistribute applications to prospective employeesOther duties including special projects as assignedQualifications:High School diploma; or three to five years related experience and or training or equivalent combination of education and experienceMinimum of three years of office experienceExperience working with the elderly is a plusIntermediate computer skills; including knowledgeable of Microsoft Office SuiteMust have excellent customer service skills; patience; empathyMust be able to respond to emergencies in a calm mannerHours: M-F 8:30am to 4:30pm Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.