Hybrid-Ready Contact Center Associate
Cotality
Cotality in Austin, Texas is hiring a Contact Center Customer Care Associate to join a fast-paced production environment. You will greet clients professionally, resolve mortgage escrow and tax questions, and ensure customer satisfaction through accurate, systematized support. New hires undergo four weeks of onsite training, then a hybrid schedule with 1 day onsite and 4 days remote. The role emphasizes KPI targets, data accuracy, and professional conduct in a customer-focused setting. #J-18808-Ljbffr Cotality
Vacancy posted 15 hours ago
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