Senior Customer Service Representative
NAPA Auto Parts
Napa Auto Parts - - Responsibilities: Responds to complex customer inquiries regarding products, provides quotes, and handles order entry.; Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).; Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.; Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.; May be assigned to one customer and provide coaching and guidance to less experienced Customer Service Representatives.
Vacancy posted 3 days ago
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