Front Desk Lead & Customer Experience Coach
Premier Swim Academy - Rancho Cucamonga
Premier Swim Academy is seeking a Customer Service Representative Lead to support the front-of-house operations across the desk, lobby, and viewing room. You will act as the first escalation point for parent concerns, ensuring accurate information and timely resolutions while coordinating with the Admin Manager and Deck Lead. The role requires taking ownership of enrollment changes, check-in flow, and shift reporting, with emphasis on coaching peers and maintaining welcoming environments for #J-18808-Ljbffr Premier Swim Academy - Rancho Cucamonga
Vacancy posted 2 days ago
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