FAMILY SERVICES COUNSELOR SUPERVISOR SUPV - SES - 1

Family Services Counselor Supervisor Supv - Ses - 60070707 1

This is a highly responsible professional position in Child Care Counseling. This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. Evaluates employees against established standards and takes appropriate actions when necessary (i.e., recognition, reward, corrective action, etc.). Duties shall include but are not limited to the following:

• Reviews licensure studies for new and existing child care facilities, family day care, homes, and large family child care homes to ensure that they contain all required information and that the facility is in compliance with applicable child care standards before a license is issued.
• Ensures compliance with required inspections within required time frame to child care facilities/ homes.
• Completes timely supervisory review of inspections prior to archiving and ensures that inspections are archived within ten days.
• Ensures timely processing of all new and existing provisional and probationary licenses of facilities/ homes.
• Reviews child care administrative reports to avoid overdue licenses. Licenses should be submitted within 21 days prior to the due date to ensure no overdue licenses.
• Ensures compliance with time standard requirements.
• Ensures that staff complete the required re-inspections to facilities cited as out of compliance with standards.
• The administrative reports must be used to ensure compliance with this requirement.
• Reviews case files to ensure that they contain all required documentation and are organized according to Department guidelines, including ensuring completion of appropriate background screening training.
• Reviews administrative reports/master lists to ensure accuracy of all data. Ensures Counselors update caseload data timely.
• Ensures complaint/incident reports are logged, appropriately documented in the caseload and with appropriate follow-up.
• Ensures appropriate enforcement action for non-compliance with standards, administrative fines, staffing with legal for serious issues including background screening, revocation of license etc.
• Provides ongoing supervision and direction to subordinate employees through staff meetings and individual conferences.
• Ensures the provision of technical assistance to child care providers and general public through trainings, telephone contacts and returning telephone calls, written guidelines etc.
• Maintain current file on policies and regulations. Ensures all staff compliance. Demonstrates Administrative Code Chapters 65C-22 and 65C-20. Reads policies within ten days of issuance, completes special assignments, and ensures data integrity by reviewing counselors' entries into the Child Care Administration Regulation and Enforcement System Complete leave and attendance for self and all staff under direct supervision. Investigates complaints, abuse allegations within the required timeframes. Staff cases with legal as needed. Follows prescribed Administrative Actions as outlined in the Florida Administrative Code. Ensure daily attendance is recorded properly. All work conducted outside of the office properly recorded on attendance log. Completes timesheets within required timeframes. Obtains required inspections from other Department/ Agencies (Fire and Environmental Health). Responds to special assignments and other duties as assigned by supervisors. Performs other duties as necessary. Performs all other related duties.

Knowledge of Florida Statutes 402, 435, Florida Administrative Code 65C-20, 65C-22, and 65C-25. Ability to communicate effectively both verbally and in writing. Ability to use a computer and follow oral and written instructions. Skills of effective interviewing techniques. Ability to supervise employees and manage daily work responsibilities of the unit, and to analyze data and summarize in reports. Ability to effectively partner with community agencies and entities. Must pass fingerprint and background screening. Must have valid, unrestricted Florida driver's license. Child Care Pre-Service Training. Must have bachelor's level degree or higher from an accredited college/university. Daily Working Hours are: 8: 00 a.m. - 5:00 p.m. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location: JACKSONVILLE, FL, US, 32211