Sales Advisor, Monica Rich Kosann, Bergdorf Goodman

Sales Associate

A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 57th Streetthe crossroads of fashionis a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman's heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

The Sales Associate is responsible for delivering an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships. The Sales Associate actively engages with clients in a welcoming environment, leverages clienteling tools and technology to expand business opportunities, and promotes loyalty programs to enhance customer value. In addition, this role supports operational excellence by maintaining visual standards, ensuring compliance, and adapting to the evolving needs of the business.

Create a welcoming environment by greeting and approaching customers

Exceed customer expectations

Recommend merchandise based on product knowledge and customer preferences

Is knowledgeable and educate self and others on merchandise

Demonstrate follow-up on customer requests and commitments

Create a welcoming environment through teamwork

Utilize mobile devices to communicate with customers and expand business

Effectively use available clientele tools to increase personal business

Frequently advise customers of the benefits of the InCircle program

Work to develop long term customer relationships

Help maintain visual and merchandise presentation standards on the selling floor

Ensure audit compliance

Demonstrate flexibility to the changing needs of the business

Motivated and results driven

Strong attention to detail

Commission sales experience

Previous retail experience

Standing, bending, lifting, climbing stairs

Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

Comfortable working in a remote environment

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation

Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate

Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)

An amazing employee discount

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).