Receptionist, Investment Banking

Receptionist

We are seeking a highly professional and detail-oriented Receptionist to serve as the first point of contact for our Global Investment Banking department in Houston. This role is critical in maintaining a polished, efficient, and welcoming environment for clients, visitors, and employees. The ideal candidate will excel in multitasking, prioritize confidentiality, and deliver exceptional administrative and hospitality support in a fast-paced financial services setting.

Responsibilities include, but are not limited to:

• Restock, inventory and order general kitchen / break room supplies
• Collection and distribution of incoming and outgoing, including distribution of received faxes (incoming and outgoing).
• Responsible for logging in all visitors and parking validation requests.
• Responsible for logging in all courier deliveries and distribution.
• Responsible for maintaining cleanliness of conference rooms and main kitchen.
• Assist with setup and clean-up for client meetings.
• Responsible for work order requests to building management.
• Oversee scheduling and coordination of all conference rooms via MS Outlook, ensuring seamless reservations and timely notifications for employees and guests.
• Arrange catering services through approved vendors, maintain conference room cleanliness, and manage technology support requests.
• Monitor conference center usage, resolve minor issues, and escalate concerns as needed.
• Provide phone coverage backup to Executive staff and Assistants as needed.
• Expected to communicate with Office Manager about office cleanliness, phone communication and any office concerns, questions or comments.
• Liaison for all office communication. The "go to" person who should always be in the know in terms of office matters.
• Complete special projects and assignments in a thorough, accurate and timely manner.
• Proactively identify operational risks/ control deficiencies in the business
• Review and comply with Firm Policies applicable to your business activities
• Escalate operational risk loss events, control deficiencies and risks that you identify to your line manager and the relevant risk and control functions promptly.

What do you need to succeed?

• Experience: Minimum 3 year of reception or administrative experience in a corporate environment; financial services experience preferred.
• Technical Skills: Proficiency in MS Office Suite (Outlook, Excel, Word) and calendar management tools.
• Soft Skills:
• Exceptional verbal, written, and interpersonal communication skills.
• Ability to multitask, prioritize urgent requests, and adapt in a dynamic environment.
• Strong teamwork ethic with a proactive, positive, and client-centric attitude.
• Professionalism: Impeccable discretion with confidential information and a polished, approachable presence.

What's in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

This role offers exposure to a prestigious investment banking environment, opportunities for growth, and the chance to contribute to a high-performing team. If you thrive in a role that blends hospitality, organization, and administrative excellence, we'd love to hear from you!