Licensed Practical Nurse

About Tuesday Health

Tuesday Health launched in 2023 to deliver compassionate, supportive care for patients and caregivers navigating serious illness. We believe that each patient’s journey is unique, so we provide member‑directed, whole‑person care using leading‑edge supportive care models, including appropriate transitions to hospice. This approach significantly improves quality of life for members and their caregivers while reducing unproductive medical spend. Our overall mission is to transform serious illness and end‑of‑life care, and our team is dedicated to putting our members first in everything we do.

The Role

The Complex Care Navigator LPN plays a key role in delivering coordinated, compassionate care for members with serious illnesses. Working closely with nurse practitioners and registered nurses, the LPN administers clinical assessments and screenings throughout the care journey; prioritizes member needs based on assessment results; collaborates with the interdisciplinary team to develop and execute individualized care plans; ensures seamless communication; participates in care rounds; and leverages Tuesday Health’s electronic tools to optimize the member experience. Trust‑building, empathy, and consistent member engagement are essential to a person‑centered approach to care.

Key Responsibilities

• Administer multiple assessments and screening tools within the clinical model at different times throughout the care timeline with the support of nurse practitioners and registered nurses.
• Prioritize needs based on assessment results and task the interdisciplinary care team.
• Be accountable for care plan development within the multidisciplinary care team.
• Participate in internal and joint rounds to ensure the member experience is optimal and coordinated.
• Learn the Tuesday Health electronic systems, tools, and technology to deliver a coordinated approach and ensure members receive a unique experience.
• Build a strong, trusting relationship with every member, where listening and empathy are the foundation of every interaction.
• Serve as the quarterback of the multidisciplinary team, transforming care for members with serious illness.

Qualifications

• Active and unrestricted licensed practical nurse license in the State of Ohio without any board action.
• Experience in a clinical/medical setting preferred.
• Experience in a multi‑disciplinary care model working across network providers, health plan care management support, and employed clinicians.
• Strong communication and organization skills.
• Ability to multitask and work under pressure without sacrificing a positive member experience.
• Ability to know when to escalate and act professionally in an emergent situation.
• Strong technical skills to navigate different documentation systems and tools, and the ability to learn new systems as the company grows and evolves.
• Ability to drive during daytime, nighttime, or inclement weather.
• Valid driver’s license with a safe driving record.
• State minimum automobile insurance coverage.
• Comfort with change and ambiguity; understanding that rapid changes to business, strategy, organization, and priorities will occur as the business evolves.

Benefits

• Competitive compensation reflecting our commitment to attracting, retaining, and motivating top talent.
• Comprehensive benefits including medical, dental, vision, and life insurance, paid time off and holidays, and employer 401(K) match.
• Remote work with multiple onsite sessions each year to maximize collaboration and team building.
• A dynamic and inclusive team environment where you can lean on teammates, offer candid feedback, bring your true self to work each day, and deliver tremendous impact while having fun.
• Meaningful work each day; we care deeply about our mission, our patients, and each other.

If you are passionate about improving the quality of care for seriously ill individuals and their caregivers through innovative solutions, we would love to hear from you.

Tuesday Health seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. Tuesday Health is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.