Customer Service Specialist

Full Time Start Date Immediate Expiry Date 28 Sep, 26 20.0 Posted On 30 Jun, 26 Experience 0 year(s) or above Remote Job Yes Telecommute Yes Sponsor Visa No Skills Customer Service, Sales, Product Recommendation, Conflict Resolution, Inventory Management, Paint Mixing, Tinting Equipment Operation, Cash Handling, Multilingual Communication Paint;Coating;and Adhesive Manufacturing Description Description This position is essential to the success of our retail stores. Customer ServiceSpecialists work closely with wholesale and retail customers to determine theirneeds, answer their questions about Sherwin-Williams products, and recommend theright solutions. Customer Service Specialists are also expected to promptlyresolve any customer concerns and ensure maximum client satisfaction as well asstay up-to-date with product features and maintain the high quality and visualstandards of the products and store. Customer Service Specialists are taskedwith achieving excellent customer service, while consistently meeting thestore’s sales goals.Job duties involve contact with customers, which may include minors; and accessto cash and other payment methods, electronic equipment, personal information,store merchandise and other items of value, and such access may be supervised orunsupervised. The Company therefore has determined that a review of criminalhistory is necessary to protect the business and its operations and reputationand is necessary to protect the safety of the Company’s customers, staff,employees, vendors, contractors, and the general public.The individual selected for this role will be expected to work at Store #721079,located at: 411 Page Mill Rd,Palo Alto, CA 94306-2026At Sherwin-Williams, our purpose is to inspire and improve the world by coloringand protecting what matters. Our paints, coatings and innovative solutions makethe places and spaces in our world brighter and stronger. Your skills, talentand passion make it possible to live this purpose, and for customers and ourbusiness to achieve great results. Sherwin-Williams is a place that takes itsstability, growth and momentum and translates it to possibility for our people.Our people are behind the strength of our success, and we invest and support youin:Life … with rewards, benefits and the flexibility to enhance your health andwell-beingCareer … with opportunities to learn, develop new skills and grow yourcontributionConnection … with an inclusive team and commitment to our own and broadercommunitiesIt's all here for you... let's Create Your Possible Responsibilities Responsibilities Assist wholesale and retail customers by identifying their needs and recommending appropriate Sherwin-Williams products. Maintain store visual standards and achieve sales goals while resolving customer concerns promptly. #J-18808-Ljbffr