Family Advisor

Family Advisor - Large Senior Living Community We are seeking a Family Advisor for a large premier senior living community in Las Vegas, NV. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the lifestyle they deserve. What we offer Competitivesalary Benefits include medical, dental, vision, generous Paid Time Off program, holidays, and more!!! Agrowing company with opportunities for advancement Company sponsored training, tuition reimbursement, and other learning opportunities Job Description Coordinates and assists residents moving into the community to ensure that they feel welcome. Serves as an integral part of the sales process by working closely with the sales team. Responsible to do whatever is necessary to make the selling process more effective. Uses strong organizational and detail-oriented skills combined with multi-tasking to promote fun and advance the selling process. Also provides administrative support to the marketing department. Responsibilities Coordinates moving services to establish new residents in the community. Plan and implement depositor and wait list special events. Works with new residents to complete all required paperwork upon move-in. Makes home visits, personally delivering brochures and other follow ups. Utilize "lead service" to track all tasks, including follow-up, tours, deposits, home visits, etc. 1 Arrange for continuous coverage of all incoming inquiry calls and tours, including back-up procedures for multiple calls and tours and protocol for after hours coverage. Prepares and circulates to staff each morning a daily overview of scheduled tours, moveins/move-outs, and inventory ready to show. Assist with tours as needed. Prepares Marketing and Deposit reports on a weekly basis and other corporate reports as identified. Inspect the building and model apartment on a daily basis in order to maximize curb appeal, tour readiness and overall building appearance. Maintain and update the Home Visit Presentation Book and Tour Book with floor plans, photos, prices, collateral materials, reservation fee and lease forms. Demonstrates a strong work ethic and flexible schedule; ability to carry a cell phone and/or pages and be accessible at all times. Present at all times in a manner that demonstrates professionalism and respect and creates a trustworthy relationship. Performs other related duties as may be assigned. Qualifications High school diploma or general education degree (GED) preferred or previous experience relevant to the position and with the skills to successfully fulfill the job requirements. Demonstrates ability to read, write, and speak English sufficient to fulfill job requirements. Excellent interpersonal, written and verbal communication skills are essential. Organizational skills to effectively meet competing priorities. Strong follow up skills. Ambitious and energetic; willing to have fun; personable with the ability to build and develop relationships quickly. Excellent communication and presentation skills. Ability to communicate and interact with many types of individuals. Strong customer services skills and standards with proven ability to delivery excellent and creative service with the ability to anticipate future resident’s needs. Team orientation with the ability to put the team and resident needs first by employing a “can-do” attitude We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. As part of Stellar Senior Living’s continued efforts to maintain a safe environment for all employees, residents, families, and visitors, Stellar strongly encourages its employees to receive an FDA-approved COVID-19 vaccination, as well as any subsequent booster doses, as recommended by the Centers for Disease Control and Prevention (CDC). To facilitate and further encourage COVID-19 vaccinations, Stellar periodically organizes onsite vaccination clinics at its various locations. Stellar employees are not required to be fully vaccinated for COVID-19 as a condition of employment. #J-18808-Ljbffr The Gallery at Broomfield