PERMITTING, CODE AND COMPLIANCE ADMINISTRATOR (PROGRAM ADMINISTRATOR)

Overview The Department of Planning and Permitting (DPP) is seeking a Permitting, Code and Compliance Administrator (Program Administrator) for its Customer Service Division. Under the general direction of the DPP Director, this position oversees the City’s permitting and code enforcement operations, including permits issuance, property information services, and residential, commercial, and multi-family code enforcement. The role ensures effective administration and enforcement of building, zoning, shoreline setback, and grading regulations while supporting efficient customer service and regulatory compliance. Responsibilities Administer and oversee permitting and code enforcement programs for the City and County of Honolulu. Provide strategic leadership and operational oversight to improve efficiency, service delivery, and outcomes. Establish performance metrics, priorities, and resource allocation to ensure effective program implementation. Direct investigations and enforcement actions related to zoning, building, shoreline, housing, and related ordinances. Oversee organizational structure, staff training, and career development across all division programs. Manage consolidated permit operations and civil fine enforcement programs, including reporting and budget support. Salary Salary rate commensurate with applicable experience, pending approval. Benefits Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! Qualifications Citizenship: Must be a citizen, national or permanent resident alien of the United States or a non‑citizen eligible under federal law for unrestricted employment. Education requirement: Equivalent to graduation from a four‑year accredited college or university. Work experience may be substituted for a bachelor's degree on a year‑for‑year basis. Examples of substitutions: Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree; Four years of general work experience (does not need to be professional level experience) in Human Resources / Personnel Management, Budget and Fiscal Management, or Management Analysis may substitute for a general bachelor's degree. Experience requirement: Four (4) years of administrative or supervisory experience, preferably in a large organization or agency with programs involving the interpretation, application and/or enforcement of federal, state, or county statutes, laws, ordinances and rules. Such work experience must also have included responsible supervisory experience over professionals. Verification: Education credentials must be clearly listed and verified with official documentation (e.g., diploma, transcript, foreign credential evaluation). Unofficial transcripts will not be accepted. Applicable Skills Knowledge of federal, state and county laws relating to departmental functions and operations. Knowledge of principles, practices, theories, techniques and trends applicable to public administration including financial, budgetary and other resource management, labor relations. Knowledge of development of plans and objectives, evaluation of programs, and public relations. Knowledge of organizational structure, functions, procedures, and applicable regulatory requirements for the organization served. Ability to utilize advanced skills in leadership, operations management, change management and strategic thinking to identify workflow problems/inefficiencies and improve workflow processes and efficiencies. Ability to interpret and apply applicable code requirements and permitting processes. Ability to recognize problems, identify alternative solutions and make appropriate recommendations. Ability to gather and analyze information and make recommendations based on findings and in support of organizational goals. Ability to communicate solutions to administrative problems, to develop and evaluate administrative policies and procedures. Examination Process If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job‑related information provided in your application. Failure to provide sufficient information may result in your application being rejected or receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu. #J-18808-Ljbffr City and County of Honolulu