Site Manager

About the Role Under the direction of the Operations Manager, the Site Manager maintains all aspects of the health care delivery site, including quality, efficiency, and staff supervision to ensure the purpose, mission, and values of the health center are met. Key Responsibilities Manages site staff and, where applicable, co-supervises medical support staff. Serves as a liaison between medical providers and the Chief Medical Officer. Monitors and maintains the assigned site budget. Determines the most effective method for assigning responsibilities and duties to site employees. Reviews and provides input into job descriptions, procedures and other documentation related to the organization of the site, in collaboration with Human Resources. Assigns duties and responsibilities; coaches, mentors, and develops staff, including managing new employee onboarding to ensure employees are provided with the needed information, tools and resources to effectively meet job and organizational goals. Ensures that employees are aware of and adhere to all company policies and procedures, and conveys all senior management communications and directives. Acts as first point of contact with site providers to ensure important information is shared with management and others as appropriate to advance mutual understanding and cooperation. Reviews site work for thoroughness and accuracy, and provides specific instructions to supervisors and employees on completion of tasks/responsibilities. Collaborates with Human Resources in conducting performance appraisals for immediate staff: Completes performance appraisal documentation. Meets with employees to review documentation and provide feedback. Develops and monitors employee development plans as needed. Oversees, participates in, and approves other site employee reviews as needed. Collaborates with Human Resources in conducting hiring, disciplinary, and termination procedures: Interviews candidates and makes final recommendations to Human Resources. Implements disciplinary action with troubled employees. Initiates proper termination procedures when employee dismissal is imminent. Manages clinical site: Evaluates clinic activities and conditions to ensure patient care, staff relations, and efficiency of service, including janitorial performance and site checks/walk‑throughs, and submits appropriate documentation and checklists. Ensures inventory and supplies are appropriately purchased, stocked, and used in the clinic. Ensures clinic site, including clinic equipment, is being properly maintained and equipment is replaced as appropriate. Monitors the incident report, staff compliance, and job performance; takes appropriate corrective action when necessary. Addresses escalated patient complaints. Identifies and evaluates training needs for superusers for practice management and electronic health record software as appropriate. Manages the preparation and maintenance of reports necessary to carry out the functions of the site. Prepares periodic reports for management, as necessary or requested, to track goal accomplishment. Reviews monthly financial reports, identifies and understands variances, and participates in corrective action plans. Required Training & Experience Possesses a current CPR certification. Proficient in Word, Excel, and PowerPoint. Experience with Electronic Health Records systems. Possesses a current State of Michigan driver’s license and valid automobile insurance. Benefits Full‑time (40 hours/week). Starting wage is dependent on education and experience. Provides numerous holidays, generous vacation time, and sick days. Low deductible medical, prescription, vision, and dental insurance at a minimal cost for employees. Retirement Savings Plan, FSA, Life, AD&D, and short/long‑term disability insurance. Continuing Education Assistance program. Employment with AHC may also qualify for student loan forgiveness under the Public Service Loan Forgiveness program. Equal Opportunity Employer Alcona Health Center is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to any protected characteristic. Upon request, auxiliary aids and services will be made available to individuals with disabilities, including Michigan Relay Center “Voice and TTY/TDD” View phone number on click.appcast.io. Application Information Resumes and cover letters are accepted and welcomed in addition to your completed application. Questions can be sent to View email address on click.appcast.io. #J-18808-Ljbffr