Software Support Specialist - Incident & Service Desk (On-Call)
Tyler Technologies, Inc.
Tyler Technologies, Inc. in Overland Park, Kansas invites applications for a Software Support Specialist who will be the single point of contact for Recreation Management related issues. The role requires handling incidents from start to finish and coordinating with multiple teams to restore full service. The full-time position includes rotating day shifts to support a 6am–7pm CST service window and an on-call rotation for weekends. Strong customer service and communication skills are essential. #J-18808-Ljbffr Tyler Technologies, Inc.
$50k - $55k
Software SupportOverland Park,Kansas Salary... ...looking for a Software Support Specialist to join the... ...Recreation Management Incidents and Requests... ...possible level of service quality and... ...that the Service Desk is available from... ...rotating 24x7-on-call schedule for weekends...SuggestedFull timeWork at officeShift workWeekend work- ...Technologies is seeking a Customer Service Specialist in Overland Park, KS to be a... ...internal contact center. You will support customers using Tyler software and web-based services, acting as the first point of contact across calls, chats, and emails. You will diagnose...SuggestedRemote job
- ...providing tier 2 technical support to the IT Help Desk, to assure prompt... ...front end user services support; equipment diagnostics... ...work order needs, calls, and e-mails in a... ...urgent issues and incidents. This may involve... ...detailExperience with computers, software and...SuggestedContract workTemporary workRemote workShift work
- ...dedicated Helpdesk Support Specialist to support our... ...all PC hardware, software and equipment to... ...superior customer service. If you have a passion... ...for phone calls, emails, chat and... ...ownership of user incidents/requests and follow... ...base of the Service Desk Prioritize and...SuggestedTemporary workRemote workFlexible hours
- ...Position The IT Tech Support Specialist II is responsible forapplication... ...-level IT helpdesk service tickets for end users.... ...hardware, software, application, account,... ...support tickets, phone calls, walk-up requests, and... ...articles for service desk, access management, and...SuggestedTemporary workLocal areaRemote work
- ...Description SUMMARY OF POSITION The Child Support Specialist position includes providing excellent customer service in all stages of the child support process. The... ...and paying the support. • Responds to incoming calls from employers, customers, and child support...Work at office
- Technical Support Manager Shamrock Trading Corporation... ...in transportation services, finance, and technology... ...projects, as needed. Lead incidents to resolution and... ...point for 24x7x365 on-call operations. What Will... ...disciplines (systems, network, software) and non-technical...Remote work
$48.67k - $64.98k
...Park has a full-time IT Support Specialist position available in... ..., scanners, monitors, software applications, smart... ...others in the maintenance, service, implementation,... ...systems. Uses the Help Desk database to get work assignments... .... Answers Help Desk calls as required. Supports...Full timeWork experience placementWork at officeShift work$92k - $96k
...Technology Opportunity: Service Desk Manager iSuite L.L.C.... ...iSuite is a business support services organization... ...the Traveling Support Specialist and site leaders on new... ...management, escalation, and on-call procedures; resolve... ...or high‑impact incidents Partner with adjacent...Contract workWork at officeRemote work- URBN is seeking an IT Support Analyst to manage IT systems within the Distribution Center... ...with offsite support teams to maintain service levels. The role requires a technical degree... ...experience with 3rd-party vendors for incident escalation and upgrades. #J-18808-...
- ...Provide application/solution development support (requirements, design and production... ...custom development as well as shrink wrapped software solutions . Working with internal and... ...technologies . Collaborate with 3rd party service providers to execute on project related...Flexible hours
$21 - $24 per hour
...Position Summary The Treasury Management Support Specialist will work with Treasury Management... ...deposit and treasury management services. Duties & Responsibilities Provide... ...inquiries or resumes. Busey respectfully requests no phone calls or emails.Temporary workWork at officeLocal areaRemote workFlexible hours- ...company is seeking five onsite contractors to support the internal launch of a new safety-... ..., including user errors and hardware/software malfunctions. Perform basic troubleshooting... ...timely resolution and documentation of incidents. Maintain a consistent onsite...For contractors
$14 per hour
The Member Support Specialist serves as the first point of contact for members, clients, or customers... ...forhandling inbound and outbound calls, responding to text messages and emails... ...equivalent. Minimum 1 year of customer service, call center, support, or case management...Full timeRemote workShift workNight shift- Description At HeiTech Services, our employees are... ...providing the support you need to... ...Facilities Support Specialist is responsible for... ...electronic Facilities Help Desk for building and... .... Answer phone calls from federal government... ...Microsoft Office software programs (Word,...For contractorsWork at officeRelocationMonday to Friday
- ...role bridges the gap between software development and operations, applying... ...projects to legacy system support and cross-team collaboration.... ...observability and proactive incident response. Bridge... ...including participation in on-call rotations and performing limited...Full timeWork at officeRelocation package
- Desktop Support TechnicianAn Insight Global client is looking for a desktop support technician to join their team of 10 in either... ...Skills & Experience: 2+ experience in a professional help desk/desktop support/service desk role Experience with Windows 10 Very documentation...
- ..., and maintain the internal platform and self-service tooling that engineering and IT teams use to deploy... ...capabilities, runbooks, and standards, and support internal teams adopting them. Participate in on-call / incident response and drive post-incident improvements....Work at office
- ..., and maintain the internal platform and self-service tooling that engineering and IT teams use to deploy... ...capabilities, runbooks, and standards, and support internal teams adopting them. Participate in on-call / incident response and drive post-incident improvements....Local area
- ...Sales Support SpecialistAt Corbion, we exist to champion preservation... ...planet. The Sales Support Specialist works in a high profile, high... ...that is constant with Corbion's service level expectations.Essential... ...requestsManage customer calls and emails quickly and effectivelyTrack...Work at officeShift work
- ...to deliver reliable, scalable services on AWS.The Cloud Engineer... ...design through deployment and support.Automate infrastructure provisioning... ...solutions.Participate in incident triage and follow escalation... ...resolutions. Expected to be on call for assigned areas of...Full timeTemporary workWork at officeImmediate startRemote workFlexible hours
$28.7 - $43.61 per hour
..., print, and business services to the world’s most respected... ...The Sr. IT Support Specialist installs, modifies, maintains... ...equipment and software Maintain stock of PCs... ...documents all support calls for which resolution at... ...plus of corporate Help Desk/Hardware experience...Hourly payWork experience placementShift work- ...Successfully promote and support the mission of... .... The Support Specialist provides day-to-day... ...with the Residential Services Coordinator, the... ...room check logs, incident reports, and medical... ...case management software (training provided... ...periods of sitting at a desk and working on a...Part timeWork at officeWork from homeShift work
- Socket.dev is seeking a Technical Specialist II to lead by example on the IT support team. Under the IT Support Supervisor, you will back up leadership, handle back-end issues, and assist end users with help desk tickets to keep business tasks moving. This role requires...
- ...is seeking a Senior Software Engineer (Full Stack)... ...company connection days to support alignment, teamwork,... ...sharpen requirements, call out open questions,... ...comfort working across service and UI boundaries. ~... ...system of record; Apex specialist not required). Design...Work at officeRemote work
- ...Description Propio Language Services is a top-five global language... ...agent orchestration, tool calling, RAG, structured generation,... ...years of hands-on full-stack software engineering experience, with... ...efficiency and consistency while supporting more informed hiring...Full timeWork experience placement
- ...Citizens Bank has an opportunity for a Sales Support Specialist (Business/Commercial Lending Assistant)... ...Business Banking groups in the sales, servicing and management of clients and loan... ...materials for presentations, setting up sales calls as needed, maintaining prospect lists...Work experience placementWork at office
- ...WHAT YOU'LL DO As a Senior Software Engineer you will have responsibility for developing... ...and troubleshooting as needed to support production issues Assist and in some... ...outside of work hours participate in an on-call rotation WHAT YOU'LL NEED ~ Strong...Work experience placementRemote work
- ...Looking for an experienced Senior Software Engineer! About the Company... ...Coordination & Automation. Support QA’s testing effort by... ...upcoming data platform needs. Incident Leadership. Lead incident response... ...and quality. Financial services or other regulated-industry...Full timeTemporary workImmediate startRemote workFlexible hours
- ...Client Support Specialist To be eligible for consideration of this role, your primary residence... ...to $1 million and therefore a complex service and investment need. In this role, you... ...Engage with customers, via inbound calls, responding to their inquires which may...Remote jobFull time
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