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Software Support Specialist - Incident & Service Desk (On-Call)

Tyler Technologies, Inc.

Tyler Technologies, Inc. in Overland Park, Kansas invites applications for a Software Support Specialist who will be the single point of contact for Recreation Management related issues. The role requires handling incidents from start to finish and coordinating with multiple teams to restore full service. The full-time position includes rotating day shifts to support a 6am–7pm CST service window and an on-call rotation for weekends. Strong customer service and communication skills are essential. #J-18808-Ljbffr Tyler Technologies, Inc.

Vacancy posted 2 days ago
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