Program Manager

WHAT YOU WILL DO The Program Manager is an exempt position responsible for overseeing the daily operations of the Family Care and Wellness Program. Oversee and assist in recruitment, supervision, training, and evaluation of program staff. Maintain and document monthly supervision/training of program staff. Duties and Responsibilities Provide case and crisis management supervision to staff. Evaluate appropriateness of referrals and assign to staff. Provide quality control while ensuring contractual requirements are met. Attend meetings and serve as a liaison for assigned programs with community partners and stakeholders. Provide modeling, training, and professional skill development to program employees. Provide on-call services in accordance with the program's on-call procedure and as required by the contract scope. Maintain program financials and budget oversight. WHAT WE OFFER $68,000 annual salary 15 PTO Days per year 13 Paid Holidays Healthcare Concierge Financial Wellness Program Dependent Care Flexible Spending Account Immediate eligibility for 403b Savings Plan with 25% match Supplementary Accident, Hospital Indemnity and Specified Disease insurance Paid Life/AD&D insurance Pet, Legal and Identity Theft programs Continuous training and professional development opportunities Mileage Reimbursement WHAT YOU NEED Bachelor’s degree in social work or related area of study required Minimum two (2) years of management experience in human services. Master’s degree in social work or related area of study preferred. Ability to communicate effectively, demonstrating strong verbal and written skills. Public speaking is required to bring awareness and/or market the program in the community. Knowledge of child development, including physical, mental, emotional, and cultural information. Ability to flexibly deal with clients, volunteers, other community agencies serving shared populations, and peers professionally and courteously. Must attend relevant skills-enhancement training and demonstrate required program-specific knowledge. Ability to work under stressful client situations. Potential exposure to clients who may be physically and/or verbally aggressive. Potential exposure to communicable diseases Proficient in Microsoft Office applications (Word, Excel, Outlook, Teams, etc.) Ability to lift and carry case files, activity supplies, donations, etc., up to 25 pounds. Ability to work in the field at any given time throughout the year Ability to work overtime as required Ability to travel within the state of Florida. Use a personal vehicle to transport clients when necessary. Must have a valid driver's license with auto insurance coverage. Background Screening Requirements It is our policy at Gulf Coast JFCS that any candidate being considered for employment must successfully complete the organization’s background screening requirements, including drug screening and applicable motor vehicle checks. Gulf Coast JFCS is a Florida Care Provider of the Department of Children and Families (DCF), Agency for Health Care (AHCA), and the Department of Elder Affairs (DOEA), which requires all candidates to undergo fingerprinting through the Florida Care Provider Background Screening Clearinghouse. To learn more about the Clearinghouse, please visit: HB531 | Florida Agency for Health Care Administration Equal Employment Opportunity Gulf Coast JFCS is an Equal Opportunity Employer, Drug-Free Workplace, and E-Verify employer. Gulf Coast JFCS is committed to maintaining a work environment free of harassment, discrimination, and inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr