Remote SaaS Customer Success Leader

PracticeTek in San Diego, CA is seeking a senior customer support leader to guide a high-performing team delivering exceptional service for a fast-growing SaaS healthcare platform. You’ll shape support processes, partner with Product, Engineering and Customer Success, and drive initiatives that reduce response times and improve patient outcomes. You bring 4+ years in customer support with 1–2 years in leadership, strong knowledge of Zendesk and Intercom, and a data-driven mindset. #J-18808-Ljbffr PracticeTek