Biopharma Implementation Manager

Role Overview The role is responsible for all aspects of the development and implementation of BioPharma programs, managing the end-to-end process from design through to a finished state. The implementation manager serves as a single point of contact for internal and external customers, coordinating across departments such as manufacturing, pharmacy operations, finance/billing, marketing, data and reporting, and other functional areas. The position requires regular reporting to senior leadership and client stakeholders. Key Responsibilities Lead BioPharma program launches, ensuring completion of implementation activities in alignment with client timelines, scope, and quality standards. Own the end-to-end implementation process and serve as the primary point of contact for stakeholders through launch. Develop and manage detailed project plans, schedules, status reports, and executive readouts. Identify project risks, issues, and dependencies; develop and execute mitigation and resolution plans. Coordinate and facilitate internal and external meetings, ensuring clear communication of priorities, decisions, and next steps. Serve as the primary client contact for manufacturer partners, ensuring high customer satisfaction throughout implementation. Manage client expectations and provide proactive, transparent communication on launch status for complex oncology and rare disease programs. Act as first point of contact for program build issues; engage appropriate teams and elevate as needed for timely resolution. Build trusted relationships with stakeholders across all levels of the client organization, including senior and executive leadership. Interface with pharmacy operations, finance/billing, data and reporting, marketing, and other departments to ensure operational readiness. Translate program and business requirements into build design documentation in collaboration with internal and client stakeholders. Identify opportunities for process improvement and innovation to enhance program design and execution. Minimum Requirements Degree or equivalent; typically requires 4+ years of relevant experience. Education 4‑year degree in a related field preferred, or equivalent experience. Critical Skills 4+ years of experience in client-facing cross-departmental program or project management. Strong organizational skills; experience managing projects spanning cross-functional teams. Excellent communication and interpersonal skills, with ability to build relationships at all levels. Ability to set clear expectations and hold self and others accountable. Executive presence; comfortable presenting in person and virtually to large groups. Customer-focused and team player. High initiative and self-starter attitude. Additional Skills Strong problem‑solving skills; ability to identify and address challenges. Ability to operate in a fast‑paced, dynamic business environment. Proficiency in project management methodologies and tools including SmartSheet; Six Sigma or PMP certification is a plus. Experience with Microsoft Office Suite (Visio, PowerPoint, Excel). Experience & Conditions Experience in healthcare preferred. Travel up to 30%. Working Conditions General office demands. Compensation Base Pay Range : $72,000 - $120,000. Equal Employment Opportunity McKesson is an Equal Opportunity Employer. We provide equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, age, genetic information, or any other legally protected category. For individuals needing accommodations, contact the designated disability accommodation email addresses. #J-18808-Ljbffr McKesson