Warehouse Manager

Warehouse ManagerThe Warehouse Manager provides critical leadership to ensure the high-volume facility functions with maximum efficiency, safety, and strict compliance with state regulatory standards. Reporting directly to the Director of Warehouse Operations, this role requires a hybrid leader who balances inventory data control and team leadership with hands-on technical equipment processing. The primary responsibilities of this position include but are not limited to oversight of and participation in cleaning, refurbishing, repairing, testing, assembling, disassembling, and moving Video Gaming Terminals (VGT), Redemption Terminals (RT), Amusement Equipment, and Automated Teller Machines (ATM). Additionally, the Warehouse Supervisor will assume Warehouse Manager duties when the Manager is unavailable.Duties and ResponsibilitiesManage asset preparation: Oversee and direct VGT, Amusement equipment, ATM, and redemption machine cleaning, refurbishment, repair, testing, and final preparation for shipment and field deploymentOptimize hardware reclamation: Oversee the disassembly of obsolete and/or damaged equipment, ensuring removed parts are cleaned, tested, and inventoried for future useEnforce IGB transport compliance: Serve as the accountable authority for Request to Transport (RTT) policies; verify serial numbers and IGB assigned numbers match paperwork preciselyAudit compliance workflows: Guarantee all RTT paperwork is scanned, recorded, and successfully transmitted to the Compliance departmentStandardized technical tracking: Establish quality controls for preparing and affixing serial labels, quality assurance checklists, and software tracking labels onto VGTsGovern data integrity: Oversee team utilization of Salesforce to ensure VGT status, configuration changes, and physical locations are accurately recordedLead asset tracking: Design, schedule, and lead comprehensive inventory audits of all VGT assets within the facilityStrategize product placement: Assess VGT appearance, condition, and history, collaborating directly with the Customer Experience team to ensure assets are optimally paired with gaming locationsDirect freight workflows: Oversee and optimize the workflow for loading and unloading machines, equipment, and parts from transport vehiclesMaintain facility standards: Accountable for warehouse organization, safety protocols, and cleanliness, ensuring the facility meets corporate and OSHA standardsManage fleet machinery: Ensure warehouse staff are trained and certified to operate Forklifts, hand trucks, pallet jacks, and other labor-saving equipmentExecute operational support: Perform other high-level duties as required to support fluctuating business needsQualificationsHigh School Diploma or GED requiredCollege Degree in Supply Chain, Logistics, or Business preferredMinimum of 4 years of experience in a fast-paced warehouse or technical asset environmentMinimum of 2 years of direct supervisory or team leadership experiencePrevious experience in warehouse management and logistics desiredPrevious experience servicing VGTs, RTs, Amusements, or ATMs desiredMinimum of 21 years of ageAbility to obtain and maintain an Illinois Gaming Board Terminal Handler's LicenseValid Driver's License with a clean recordStrong organizational, problem-solving, and analytical skills to manage priorities and workflowAbility to understand and follow written and verbal instructionsProficient with basic PC skills; Salesforce experience preferredHigh accuracy in asset tracking, serial verification, and compliance paperworkPhysical Demands and Work EnvironmentFrequently moves around the warehouse floor to audit inventory and oversee workflows.Regularly uses hands for hardware inspections and computer data entry.Lifts up to 50 lbs.; coordinates machinery or team lifts for heavy VGTs/ATMs.Requires sharp close and distance vision to verify compliance labels and serial numbers.Split between a standard office desk and active warehouse loading bays.Enforces facility safety compliance around moving mechanical parts and forklifts.Oversees areas using standard electronics cleaning solvents; ensure proper PPE use.Typically, moderate (forklifts, tools, and equipment testing).Base Pay Range: $70,000-$79,000 per yearThis range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.