Change Manager

Location: Chicago, Illinois

Business Unit: Rush Medical Center

Hospital: Rush University Medical Center

Department: Enterprise IT Strategy & Plang

Work Type: Full Time (Total FTE between 0.9 and 1.0)

Shift: Shift 1

Work Schedule: 8 Hr (8:00:00 AM - 5:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page (

Pay Range: $55.16 - $80.05 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush's anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Change Manager is detailed oriented and self-directed professional responsible for designing, executing, and measuring end-to-end change management activities across the organization. This position is responsible for leading organization change management solutions for key transformation portfolios or projects. The Change Manager is responsible for rigorous change management assessment, strategy development, planning, and delivery of change management tactics to drive solution adoption and business results.


The Change Manager effectively guides functional leadership and project teams to develop and operationalize key activities such as case for change, stakeholder analysis, change impacts assessments, engagement roadmaps, measurement approaches, and communication planning. They effectively facilitate solutions and consult with key leaders across the enterprise to support behavioral change. The Change Manager develops and enhances best practice methodologies, tools, templates, and approaches. They possess change management subject matter expertise and will provide guidance, coaching and support for business partners and less experienced colleagues. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other information:
Required Job Qualifications:
• Bachelor's degree in related discipline (e.g., Human Resources Operations, Business Management, Psychology, Communications, Organizational Behavior, Organization Development or similar fields)
• 5 years of experience providing change management solutions in support of large-scale process/technology projects and/or other transformational initiatives.
• Strong consulting, influencing, execution, analytical and communication skills.
• Expertise in change management areas such as communications, training and support, leadership engagement or change network management.
• Emphasis on interpersonal skills that encourages behavior change and end user adoption.
• Proficient and functional knowledge of MS Office (including MS Word, MS Excel, MS PowerPoint, Visio, Access, MS Outlook) and Project Management software (Jira, Confluence)
• Strong time management and prioritization skills.
• Ability to work effectively with individuals at all levels in the organization.


Preferred Job Qualifications:
• Master's degree in Organization Development or Business Administration
• 7+ years of experience leading complex change management portfolio or projects
• Professional in Project Management (PMP)
• Prosci Change Management or ACMP certification
• ERP Change Management delivery experience


Physical Demands:
• Office setting


Competencies:
• Consulting, leadership, change management, communications, project leadership, creativity, facilitation, data analysis


Disclaimer:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Responsibilities:
• Leads the development of comprehensive organization change management strategies and plans for key initiatives.
• Effectively consults and influences leaders at all levels.
• Effectively manages critical change and enablement tasks from beginning to end.
• Manage detailed and robust change management plan documents and corresponding deliverables.
• Coordinates and delivers change management and communications activities including impact assessments, stakeholder analyses, Change Agent Network sessions, readiness evaluations, written communication, and awareness roadshows.
• Facilitates small and large group meetings to align, identify, and create plans for group action.
• Develops effective communication and end user adoption by leveraging data visualization and storytelling skills.
• Identifies issues and risks related to organizational change and develops mitigation plans.
• Creates high quality change management assets including PowerPoint, memos, excel workbooks, and leader toolkits.
• Performs other related duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.