Customer Service Representative

Job Description

Job Description

What’s Next for You?
This great job.
Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® Professional & Industrial comes in. We’re seeking a Provider Enrollment Analyst to work with a top healthcare client in Topeka, KS. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
Snapshot:
Contract Role
Start date: September 28, 2026
Pay Rate $20 - $22.00 per hour
Shift information: Monday through Friday 8am-6pm
About the Job: We are seeking a dedicated and skilled Provider Enrollment Analyst for a short-term assignment to join our team. The ideal candidate will possess strong customer service and phone communication skills, with the ability to handle challenging calls professionally while maintaining a positive attitude in a fast-paced environment. This role requires someone who can work independently while ensuring confidentiality in all interactions.
Key Responsibilities:

• Review and process provider applications for enrollment in various healthcare programs.
• Manage challenging calls and inquiries from healthcare providers with professionalism and empathy.
• Maintain a positive demeanor while navigating a fast-paced work environment.
• Work independently to resolve provider issues and inquiries effectively.
• Uphold confidentiality and data protection standards in all communications.

What you need:

• Strong customer service and phone communication skills.
• Proficient in Microsoft Office Suite, internet navigation, and CRM systems.
• Basic understanding of health insurance products such as Medicare Advantage, Medicare Supplement, Part D, Dental, and ACA plans (preferred).
• Familiarity with insurance enrollment processes and related guidelines (preferred).
• Ability to work independently and maintain confidentiality.

What Happens Next? Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what’s next in your career is what we’re all about, so let’s get to work.
Apply Today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.