Customer Service Specialist

Job Description

Job Description

Responsibilities:

• Manage large amounts of incoming/outgoing calls
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Maintain accurate customer records and update information as needed
• Build sustainable relationships and trust with customer accounts
• Submitting/accepting client orders made via email or online
• Corresponding with clients/court personnel

Requirements:

• College degree is preferred
• Previous experience in data entry or other related fields
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and attention to detail
• Ability to handle high call volumes and manage multiple tasks simultaneously

Job Details:

• Full Time: M-F 8am-5pm
• Pay: $19-20 an hour
• Job type: On-site

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years

Company Description

About Pathfinders, Inc.\r\n\r\nPathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!\r\n\r\nInc. 5000 winner - 5 years\r\nPhilly's Fastest Growing Companies - 5 years