Remote Zendesk Solutions Analyst—Workflow & Governance

Donnelley Financial, LLC

Remote job

Donnelley Financial, LLC in Rockville, Maryland is looking for a Zendesk Solutions Analyst to serve as the primary Zendesk subject-matter expert. This role involves configuring and enhancing Zendesk workflows to support Professional Services processes, and integrating with systems like Salesforce. The ideal candidate will have hands-on experience with Zendesk, strong communication skills, and the ability to translate business needs into effective solutions. Certifications such as Zendesk Support Administrator are preferred. The position promotes a collaborative work environment. #J-18808-Ljbffr Donnelley Financial, LLC

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Vacancy posted 2 days ago

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