Banquet Server (On Call)

Job Description

Job Description

Live! by Loews - St. Louis offers careers at Ballpark Village in a hotel connected to sports and entertainment energy. Team members support 216 guestrooms, 17,000 square feet of event space, multiple dining venues and memorable guest experiences with stadium-area views.

Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer :

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, Holidays & Paid Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Pet Insurance & Pet Bereavement
• Team Member Hotel Rates, other discounts, perks & more
• Discounted Parking including game days & special events
• Complimentary meals in Team Member Café while working
• Discounted perks for Ballpark Village and St. Louis Cardinals Store
• Community volunteer opportunities
• Benefits are subject to eligibility and may vary by position

What We're Looking For :

A warm, attentive Banquet Server who thrives in dynamic event settings and takes pride in delivering exceptional guest experiences. You'll be part of a team that transforms gatherings into memorable moments-whether it's a wedding, conference, or celebration. With a keen eye for detail and a passion for hospitality, you'll ensure every guest feels welcomed, cared for, and delighted throughout their time with us.

Who You Are :

• Service-Focused Professional : You anticipate guest needs and deliver personalized, thoughtful service with a smile

• Team-Oriented Collaborator : You understand that great events are built on teamwork and communication

• Calm Under Pressure : You stay composed and solution-focused, even when the pace picks up

• Detail-Driven Executor : You ensure every table setting, tray, and service moment meets our high standards

• Adaptable and Positive : You embrace change, handle special requests with grace, and bring a can-do attitude to every shift

• Veterans and military spouses encouraged to apply

What You'll Do :

• Prepare banquet spaces according to Banquet Event Orders (BEOs), including setup of tables, chairs, linens, and service items

• Greet guests warmly and ensure they are comfortably seated and attended to

• Serve meals and beverages efficiently and professionally, following service standards and event timelines

• Monitor guest satisfaction, refill drinks, and respond to requests with attentiveness and care

• Clear and reset tables between courses and after events, maintaining cleanliness and organization

• Collaborate with banquet leadership and kitchen staff to ensure smooth service flow and timely execution

• Support buffet and beverage station setup and maintenance as needed

• Handle guest concerns discreetly and escalate issues when appropriate

• Uphold Loews Hotels' brand standards in every interaction and service moment

• Perform additional duties as assigned to support successful event execution

• Regular attendance in conformance with standards

• May be required to work varying schedules to reflect business needs

• Required to attend all mandatory training sessions and meetings

• Perform other duties as assigned

Your Qualifications Include :

• Two to four years' experience in a mid-high volume banquet operation within an up-scale, hotel or convention center banquet operation, preferred

• High School Diploma, or equivalent

• Ability to stand, walk, reach, and lift/pull/push 35 plus pounds regularly throughout the shift

• TIPS (or Local/State alcohol training equivalent) Certification required or ability to obtain

• Flexibility to work varying shifts, including nights, weekends, and holidays, as needed

Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.