Maintenance Service Writer (Temp) - VVTA

Maintenance Service Writer (Temp) - VVTA

Job Category: Maintenance Infrastructure Requisition Number: MAINT006398

Posted: June 11, 2026

Full-Time

On-site

Hesperia, CA 92345, USA

Description

Pay Rate: $26.00 hour

Temporary assignment opportunity (23 months)

Knowledge and Experience:

Two (2) years' experience as a Service Writer

Provide excellent customer service from intake to release of vehicle, and perform any additional follow up

Listen carefully to drivers' descriptions and assess the vehicle to determine the best repair plan

Communicate with Parts Department and technicians to make sure everything needed is on hand

Maintain records by keeping all files organized

Analyze operating problems effectively and develop effective courses of action

Experience working with fleets

Must be computer literate

Skills:

Must be reliable

Must work efficiently on team

Must have positive attitude

Good communication skills

Must be able to stand long periods of time, kneel, push, and pick up items up to 50 lbs

Must pass 7-year background check and ongoing drug screening

Key Accountabilities:

Identify services needed

Clarification of driver complaints

Preparation of repair work order (RO)

Dispatching (RO) to technicians and communicating.

Maintaining drivers informed of repairs and estimated times.

Perform proper hood checks

Transportation of vehicle when needed

Perform pre- inspection

Administration of meter seal appointments

Daily lot walks to ensure every hard-down vehicle is noted on the rear window with expected repair or part

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of the job. Reasonable accommodation may be requested to enable individuals with disabilities to perform the essential functions.

All roles may entail, to varying extents, the following physical demands:

• Long periods (potentially exceeding 8 hours per day) of walking, standing, sitting, bending, pushing, pulling, climbing, lifting, balancing, stooping, twisting, squatting, handling materials, repetitive hand-wrist motions, and traversing uneven surfaces;
• Exposure to both extreme heat and cold;
• Exposure to loud noises, fumes, and airborne particles;

In addition to the above demands inherent in every role, the following roles may entail unique physical demands, including:

• Operators/Drivers may work inside or outside vehicles and may operate vehicles for over 8 hours per day.
• Operations Supervisors and Managers may split their work between an office setting looking at a computer screen/electronic device and active transit field locations driving in a vehicle.
• Maintenance Employees may be exposed to toxic or caustic chemicals in a ventilated maintenance shop and may work with personal computers, laptops, electronic hand-held devices, complex electrical schematics, diagnostic software and testing devices, and other heavy machinery.
• Office Staff may work indoors in air-conditioned or well-ventilated facilities, including offices and cubicle spaces equipped with a telephone and computer and may entail typing or looking at a computer screen.

Additional Statements:

• Drug screening: Pursuant to Department of Transportation regulations, employment for safety-sensitive positions will be contingent upon passing a pre-employment drug screen and a physical examination. Keolis maintains a drug-free workplace. Employment will also be contingent upon completion of a background check consistent with applicable federal, state, and/or local laws.
• Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the safest transportation company in the world.
• Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of our operations on the communities where we operate.
• EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, pregnancy status, genetic information, veteran status, gender identification, or any other status protected by applicable law. If you require a reasonable accommodation to participate in the application or interview process, please contact View email address on click.appcast.io. Keolis complies with federal and state disability laws and provides reasonable accommodations to qualified applicants.
• Work authorization: Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position
• Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.