Information Technology Technician II

The Roeper School is where gifted students love to learn. At Roeper we are outstanding educators, teachers, and professionals who use our skills to nurture growth and encourage lifelong learning. We are individuals who lead in the classroom and guide our students with respect following the mission and philosophy of the school. Be part of the staff that educates and inspires learners in a student‑centric, creative, collaborative educational environment. Roeper is currently recruiting for an Information Technology Technician II for our Technology Department . Position Summary Maintain and support computing environment and audiovisual equipment by identifying technical problems, installing technical upgrades, troubleshooting, resolving computer issues and providing end user support. Key Responsibilities Maintain, troubleshoot, and install printers, computers, servers, Active Directory, account and network share administration, Office 365, wired and wireless networking, remote connection support and other systems. Provide end user support for Windows, Outlook email, Microsoft Office, Adobe software, Blackbaud applications, Smart Boards, printers and other software. Upgrade systems in conjunction with vendors and services including testing, evaluating, and installing enhancements and new software. Safeguard and keep information confidential and protected. Maintain a high level of discretion and confidentiality. Provide support for copiers and audiovisual equipment. Oversee and facilitate operation of audiovisual equipment for events occurring during and after school hours. Maintain audiovisual equipment usage and audit inventory. Assist Information Technology team members with project completion. Research equipment and software to assist in purchasing decisions. Skills Windows 11 and successor versions as applicable, Microsoft Office, PC, and printer troubleshooting. Windows server 2016 and above administration. Active Directory account management. Ability to learn new technologies, support implementation, and train users. Ability to form collaborative work relationships. Demonstrated commitment to cultural competency work and to perform responsibilities in accordance with Roeper's commitment to diversity, equity, and inclusion. A collegial approach and congenial temperament in line with Roeper School’s “collaborative culture” characterized by diversity and teamwork. Qualifications Associate’s degree in Computer Science, Information Systems or related field. Three to five years of experience or an equivalent combination of education and experience. Benefits Short‑term and long‑term disability coverage. Flexible spending accounts. Retirement plan with employer contribution. Professional development and continuing education support. Tuition reduction for students. Generous paid time off, including holidays, personal days, and vacation. Salary Consideration The estimated base annual salary for this full‑time role is from $55 K. The final base salary will be determined based on several non‑discriminatory factors which may include job‑related work experience; industry experience; education; skills; and knowledge. Location Both Lower and Middle/Upper School Campuses, Bloomfield Hills and Birmingham, Michigan. Application Instructions Apply to be part of the Roeper Community by providing Resume Letter of interest addressing the following questions: Share your experience troubleshooting Windows devices, printers, Microsoft Office, Outlook, or other common end‑user technology issues. This position includes audiovisual support for school events, assemblies, meetings, and presentations. What experience do you have setting up or troubleshooting projectors, microphones, speakers, displays, livestreaming, or similar AV equipment? This role involves supporting systems such as Active Directory, Microsoft 365, wired and wireless networking, and shared network resources. Which of these areas do you have experience with, and where would you still need training? This position requires supporting faculty, staff, students, and administrators with varying levels of technical skill. Describe your approach to helping a frustrated user who is having trouble with technology. Prospective applicants in need of a reasonable accommodation to use the online employment application system may contact Human Resources at View phone number on click.appcast.io for assistance. The Roeper School is an equal opportunity employer. In alignment with The Roeper School’s mission and commitment to belonging, we welcome applicants who bring diverse perspectives, experiences, and backgrounds that strengthen our school community. Learn more at . We empower gifted learners to be active and compassionate citizens of the world. #J-18808-Ljbffr