Telecommunications Analyst IV (Wireless)

Position Details Rutgers, The State University of New Jersey, is seeking a Telecommunications Analyst IV (Wireless) in the Department of Enterprise Infrastructure Network Operations & Architecture /Telecomm Division within the Office of Information Technology (OIT). Under the direction of the Manager, Information Technology, Telecommunications Division Network Operations & Architecture, the Telecommunications Analyst IV is a highly skilled technician who plans, surveys, designs, installs, monitors, and deploys Rutgers University's wireless network infrastructure and supporting network electronics. The position is a team lead, providing technical guidance to other team members, and serves as the escalation point for non-routine tasks and complex configurations. Primary responsibilities include planning, designing, implementing, configuring, installing, monitoring and decommissioning network electronics equipment consisting of wireless controllers, routers and switches; supporting and coordinating network equipment hardware/software changes performed during scheduled maintenance work windows. Prepare and maintain accurate and regular documentation of project work, network equipment and infrastructure hardware/software changes, network status and equipment health. Responsibilities Plans, designs, implements, configures, installs, monitors, and decommissions wireless network equipment consisting of wireless controllers, switches, and routers. Plans and completes complex project tasks, including identifying and implementing nonstandard designs, applying complex configurations, and coordinating schedules with clients, project managers, vendors, and contractors. Performs as a team lead and escalation resource, providing technical guidance to other team members for routine and complex tasks. Provides direction, guidance, training, and technical assistance to lower-level regular, temporary, student, and consultant employees. Assists senior management in developing new team processes and ensures established protocols are followed. Supports and coordinates network equipment, infrastructure hardware, and software changes during scheduled maintenance work windows. Qualifications Minimum Education and Experience: Bachelor's degree in Computer Science, Engineering, or related discipline plus six (6) years of experience in wireless networking. Equivalent education, experience, and/or training may be substituted for the degree requirement. Certifications/Licenses: Must have a valid driver's license. Required Knowledge, Skills, and Abilities: Demonstratable knowledge of wireless networking principles and practices and working knowledge of wireless networking technologies. Ability to handle multiple, shifting priorities, a large volume of technical problem resolution, and work well with peers and senior staff in a team-oriented, and cooperative environment. Demonstrable practical networking skills with ability to identify and solve problems of high technical complexity. Demonstrate strong analytical and problem-solving abilities. Experience with wireless network design, planning, and implementation. Demonstrate strong communication, consultative and interpersonal skills, including oral, written, and presentation. Experience with network management applications & protocols. Experience working with network infrastructure, network cabling in and around telecommunications, data center environments, and equipment room areas. Experience with advanced configuration of routers, switches and wireless controllers. Hands‑on network equipment installation, network problem analysis and repair. Excellent customer service skills, the ability to communicate clearly in the English language, and must have excellent desktop computer skills. Travel to Rutgers University Campus sites within the state using university vehicle. Preferred Qualifications Possess Certified Wireless Network Professionals CWNA, CWDP or CWAP. Experience working with a Network Access Control system or other AAA system. Experience with wireless design, survey and spectrum analysis software. Working knowledge of Juniper JUNOS; Cisco IOS software. Possess Cisco Certified Network Associate (CCNA); Juniper Networks Certified Associate - Junos (JNCIA - Junos) certifications. Experience working with incident management, change management, and service management applications. Demonstrated progressively higher levels of responsibility, culminating in positions with senior, hands‑on design and implementation requirements. Experience with network, configuration, & service management software. Benefits Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax‑deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Compensation Minimum Salary: $106,113.00; Mid Range Salary: $128,245.00; Maximum Salary: $152,927.00 Work Arrangement Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the View email address on click.appcast.io Application System. Physical Demands and Work Environment

PHYSICAL DEMANDS:

Standing, sitting, walking, talking or hearing. No special vision requirements. While performing the duties of this job, the employee is frequently required to bend, stoop, twist, crouch/squat, kneel/crawl, sit and stand. The employee is regularly required to use their hands to utilize tools, perform cabling activities, and handle equipment. The employee is regularly required to reach with hands and arms. The employee must occasionally lift, carry, push, pull, and move up to 50 pounds.

WORK ENVIRONMENT:

Office environment. Moderate Noise. This individual spends time working in office and field environments. The office environment is standard with low to moderate noise. The field environments vary from site to site and include Telecommunications Rooms, Data Centers, Main Distribution Frame (MDF), and Independent Distribution Frame (IDF) areas. Noise in field areas is low - heavy, and temperature and area dimensions vary. Travel across and between Rutgers University Campus sites is required. Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at #J-18808-Ljbffr Rutgers University