Recreation Aid

Job Title

Job Title

Job Description

Performs a variety of customer service and operational support duties in a Bowling Center. Greets customers, answers questions regarding facility programs, services, fees, and bowling procedures, and provides general information to ensure positive customer experience. Assists with bowling leagues, tournaments, special events, and other morale, welfare, and recreation activities as assigned. Assists in maximizing lane and equipment utilization through efficient customer flow and scheduling. Assigns lanes, assists patrons with shoe rentals, bowling equipment, takes and processes customer food orders, and other services. Monitors bowling lanes and equipment during operations, resolves routine issues such as ball return interruptions or minor lane problems, and notifies appropriate personnel when maintenance beyond routine assistance is required. Operates a cash register or point-of-sale (POS) system to process sales, rentals, fees, and other transactions in accordance with established cash handling procedures. Prepares and submits daily cashier reports at the end of each shift and completes bank deposits from all shifts when working the night shift. Operates a public address (PA) system to make announcements for patrons. Maintains the cleanliness and appearance of the facility by cleaning bowling areas, counters, rental shoes, seating areas, tables, and other assigned workspaces. Assists with setting up, stocking, and organizing supplies, merchandise, and equipment. Ensures compliance with safety, security, and housekeeping procedures while maintaining a safe environment for patrons and employees. Performs other related duties as assigned.