Marketing Operations Manager

New YorkBusiness – Operations /Full Time /HybridJoin Pigment: The AI Platform Redefining Business PlanningPigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software.At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.About the RolePigment is scaling rapidly, and we are looking for a high-impact Marketing Operations Manager to architect, optimize, and scale our global revenue generation machine. You won't just keep the lights on, you will sit at the intersection of Marketing, Sales, and Analytics to build the infrastructure that accelerates top of the funnel velocity and powers our growth engine.If you thrive on turning complex marketing journeys into clear revenue paths, automating away friction, and building with a world-class tech stack, this is your canvas.This is a hybrid role based in our New York City office.What You'll DoArchitect the Demand Engine: Own the end-to-end systems to support our demand generation efforts with a full stack of enterprise tools at your disposal.Supercharge Top of the Funnel Velocity: Partner directly with Marketing and Sales leadership to eliminate pipeline bottlenecks, elevate conversion rates, and accelerate pipeline progression at every stage of the funnel.Build Best-in-Class Marketing Infrastructure: Design scalable data architectures that translate platform-specific data (paid advertising, website, lead generation, and opportunity reporting) into actionable strategic insights.Master & Modernize the Marketing Stack: Architect Pigment’s marketing systems, continuously optimizing systems integrations and AI implementations to maximize performance and automate away friction.Drive Cross-Functional Alignment: Connect the dots between Marketing, Sales, Customer Success, and Analytics teams to ensure seamless campaign execution and organizational visibility into business drivers.Who You AreAn Innovative Systems Thinker: Skilled in converting ambiguous, legacy workflows into scalable operations by integrating AI and leveraging low-code automation, reducing operational drag across systems.Data-Obsessed & Outcome-Driven: You don't just report on metrics; you craft cohesive narratives bringing context from the field to the numbers in order to influence strategic decision-making.Thrives in Dynamic Environments: You excel in fast-paced, high-growth environments where speed, initiative, and adaptability are rewarded.3–5 years of hands-on experience in Marketing Operations, Revenue Operations, or similar, ideally within high-growth SaaS or Tech ecosystems.Expert on standard B2B tech stack (e.g., Salesforce, HubSpot, LeanData, Qualified, n8n).Proven capability in campaign operations and marketing automation design.Exceptional communication skills with a proven ability to bridge business strategy with technical execution.What We OfferCompetitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits).We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies.High-end equipment to do your work in the best conditions.How We WorkThrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.Go for it: We are biased toward action. Every action leads to learning, and these learnings get us one step closer to our mission.Be real, be humble: We are generous with our feedback, open to changing our views, and approach conversations with empathy, knowing everyone is trying to do the best for Pigment.Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our customers heroes in their organizations.$119,000 - $140,000 a yearWe conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.