Engineering Operation Technician, Data Center Engineering & Operations

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician youll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime keeping the digital world running smoothly and efficiently.

Engineering Technicians are Amazons front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain operate and troubleshoot Data Center Operations Mission Critical Facilities which includes stand-by diesel generators and related fuel systems as well as three phase electrical systems such as: switch gear UPSs PDUs wet cell batteries and associated systems CRAC centrifugal chillers cooling towers/water chemical system air handlers and associated systems pumps & motors.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Physical Requirements:
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
Regularly lift and/or move up to 39 pounds independently
Participate in group lifts for 40 pounds
Maintain balance and perform construction tasks while on a ladder
Regularly walk use hands and fingers handle or feel reach with hands and arms stoop kneel crouch or crawl climb stairs twist bend work above shoulders grasp carry push and pull objects into position
Work in an environment requiring provided ear protection
This role supports data centers in various operational stages. The position may be assigned to a facility still under development which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
Ability to travel to or commute between data center locations as needed
Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
Travel frequency will vary based on business needs and operational status of assigned facility
Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.

Key job responsibilities
Daily building rounds to monitor and record information from electrical mechanical and fire/life safety equipment to ensure 24/7 reliability and availability
Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
Perform rack installs and rack decommissioning within internal SLA
Perform PM troubleshooting root cause analysis and repair of electrical and mechanical equipment
Technical writing to support change management program
Monitor daily work requests and manage to resolution and execute projects from conception to completion
On-site support of contractors sub-contractors and vendors ensuring that all work performed is in accordance with established practices procedures & local legislation
Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations.
Role may support more than one location/site.

A day in the life
This role acts as Amazons front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting reporting to a sites Data Center Facility Manager (FM). They will maintain operate and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems 3 phase electrical systems such as switchgear UPS units PDUs and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units centrifugal chillers cooling towers water systems air handlers and associated systems pumps and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment building automation systems and general facilities equipment.

- 1 years of electrical or mechanical experience
- 1 years experience with Microsoft Office products
- Ability to work on a flexible schedule including days nights and/or weekends.

- 2 years of data center engineering experience
- Technical (Military Trade School) training
- Associate or higher education in related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience qualifications and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at TX Wilmer - 32.00 - 57.00 USD hourly

Required Experience:

IC