Online Teller - (Tampa)

Bilingual in Spanish preferred. Overview 4 positions available in Tampa. Starting Pay: $18.50 Start Date: August 31, 2026 Training Schedule: Monday through Friday: 8:00 AM - 5:00 PM Regular Schedule Options As Available Option A: Day Shift + Saturday Coverage Monday: 8:00 AM - 7:00 PM Tuesday: 8:00 AM - 7:00 PM Wednesday: Off (or Tuesday/Thursday depending on staffing) Thursday: 8:00 AM - 7:00 PM Friday: 8:00 AM - 7:00 PM Saturday: 8:00 AM - 1:00 PM Option B: Closing Shift (Monday—Friday) Monday: 11:00 AM - 8:00 PM Tuesday: 11:00 AM - 8:00 PM Wednesday: 11:00 AM - 8:00 PM Thursday: 11:00 AM - 8:00 PM Friday: 11:00 AM - 8:00 PM Employees are given the option to work from home after 4-6 months of proficient performance*. Job Description The ITM Teller provides real-time transaction assistance to members from a centralized location through video transmission via the Interactive Teller Machine (ITM). This role performs a variety of financial transactions to serve Suncoast Credit Union members. An ideal candidate is comfortable, professional, and friendly on camera. Responsibilities Process a variety of financial transactions including, but not limited to, deposits, payments, transfers, and withdrawals Ensure proper endorsements and identification are obtained to follow credit union policies and procedures Utilize various software programs concurrently to complete transactions and communicate with multiple members simultaneously Provide a high level of professional and courteous service while observing due diligence for the validity of the transactions Perform end-of-day balancing Adhere to security, audit, and compliance requirements Support credit union expansion by recognizing opportunities to promote products to improve the financial lives of Suncoast members Attend educational events to increase professional knowledge Complete annual BSA/AML compliance training and understand employee’s role in maintaining an effective BSA/AML compliance program Complete FACT Act Red Flag training Qualifications High school diploma or equivalent 6+ months of experience in customer service or a similar position Bilingual in Spanish preferred Ability to prioritize tasks by effectively managing competing and changing priorities to meet deadlines Accurate, detail-oriented, and organized with task management Ability to use multiple systems simultaneously Good written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators Ability to work independently and in a team-oriented environment Must maintain a high level of confidentiality Benefits Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO Community Involvement: Paid Volunteer Hours Growth: Degree Assistance up to $5,000 per year For more information, including additional benefits, please visit our benefits website at Company Overview Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at #J-18808-Ljbffr Suncoast Credit Union