Cashiering Support Operations Analyst

Operations Analyst

We are looking for an Operations Analyst to join our Corporate Cashiering Support team in Costa Mesa, CA.

This position provides independent direction in the initiation, design, implementation, and management of projects and programs. The position performs all related duties in support of goals and objectives, as well as develops processes and proposals to increase the effectiveness of the operations.

What You'll Do:

• Develop internal and external reports on expenses, internal and external incentive programs, initiatives, performance goals and results, including ad-hoc reports as needed.
• Develop and maintain systems, programs, initiatives, and vendors.
• Develop and administer new and existing programs impacting service delivery and quality, member benefits, employee performance, internal and external performance management and service provider compensation/incentive payments.
• Handle business continuity.
• Assist with development and preparation of annual budget, goals, and objectives.
• Provide monthly forecasting and effective budget updates. Implement individual portions of the strategic business plan.
• Assess, evaluate and recommend alterations to the business plan as needed. Identify and analyze trends regarding best practices, policies, procedures and programs for Club employees.

What You'll Need:

• 4 year College Degree or equivalent work experience required.
• 3 years progressive experience in business operations, business administration, or finance.
• Budget/finance administration and project management experience preferred.
• Advanced Excel, Python and Access required, proficiency in Word.
• Additional computer software skills such MS Project and Publisher a plus.
• Professional organizational and time management skills required, as well as the ability to multitask and meet project deadlines as set by management.
• Proven ability to produce recommendations and proposals and delegate and oversee projects and assignments to other employees as directed.

The starting pay range for this position is:

$64,500.00 - $86,100.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).