IT Business Analyst

Artech

Location: Dallas, TX

Introduction

We are seeking a dedicated professional to support our critical copilot training initiatives. This role focuses on educating technologists on tools used in SDLC processes, creating user-friendly documentation, and supporting collaboration channels. Join us to turn complex information into engaging content and facilitate user success.

Required Skills & Qualifications

5 years' experience in software development with a firm understanding of SDLC (software development lifecycle).
Technical experience with Copilot in Visual Studio, Visual Studio Code, and Eclipse (.Net, Java, Python).
Proficient at creating and organizing content using Confluence and Sharepoint.
Experience in developing documentation, knowledge articles, and creating instructions, guidelines, and "canned" customer responses.
Strong written and communication skills, with a keen eye for detail and the ability to present to small groups.
Works effectively independently with the ability to lead and influence with and without direct authority.
Strong time management skills to deliver high-quality work for multiple projects while meeting deadlines.
Strong learning capability and enjoys learning new tools and technologies.
Prior work experience at client or in the client's industry.

Applicants must be able to work directly for Artech on W2.

Preferred Skills & Qualifications

Experience with work management tools such as Atlassian Jira.
Technical experience in using Continuous Integration/Continuous Deployment [CI/CD] tools (e.g., Bitbucket, Jenkins, SonarQube, Artifactory, XLR, Tower).
Technical experience with writing SQL queries and working with BI tools to support ad hoc analysis and improvements.

Day-to-Day Responsibilities

Educate technologists on the tools they use in SDLC processes according to standards.
Work with subject-matter experts to create user-friendly documentation and guidance.
Support collaboration channels for technologists and help them solve day-to-day tasks.

Company Benefits & Culture

Comprehensive health and wellness benefits.
Opportunities for professional growth and development.
A collaborative and innovative work environment.

For immediate consideration please click APPLY to begin the screening process with Alex.

Apply

Vacancy posted 4 days ago

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