Entry-Level IT Support Technician - Windows 11 & 365 (Onsite)

IES in Sugar Land, TX is seeking an IT Technician I for frontline Tier 1 support. You’ll triage incidents, document tickets, and route requests. Under supervision, you’ll use runbooks to resolve common issues and escalate complex issues to Tier 2 with proper notes. Ideal candidates have 0–1 year in a help desk, familiarity with Windows 11 and Office 365, and a customer‑facing mindset. This on‑site role offers growth in IT operations and security practices. #J-18808-Ljbffr Technibus, Inc.