Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2013 and has grown into a close-knit team of nine who support each other and our customers every day. With a background in banking, I brought my experience in financial services into the insurance industry to help families protect what matters most.

Family is at the center of everything I do. I have one daughter, strong roots in Mexico, and a deep passion for empowering women and supporting others in their personal and professional growth. That same family-first mindset shapes the culture of our office.

We stay active in the community by participating in events like back-to-school drives and Halloween celebrations, and we’re always looking for more ways to stay involved and give back locally.

Our team benefits from strong mentorship and personal development opportunities. We also offer team events along with incentives like extra pay or time off, health benefits, licensing support, and a strong emphasis on work-life balance.

Our culture is family-oriented, diverse, and highly supportive. We have a close-knit team across both offices with great communication and a shared goal of helping each other succeed. We’re looking for someone with a positive mindset, patience, strong communication skills, and a driven attitude. If you’re looking for a welcoming environment where you’ll be encouraged to grow and make a difference, this could be a great place for you.

ROLE DESCRIPTION:
Claudia Davila - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.