Distribution Center Office Associate

Distribution Center Office AssociateWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.As a Distribution Center Office Associate, you will be the vital administrative link that facilitates the flow of information between our carriers and floor operations. In this role, you will partner with managers across the building to facilitate the handling of merchandise as it is moved, stored and dispatched. This role is perfect for someone who thrives in a fast-paced environment and has strong organizational skills, a high attention to detail, and a passion for service.A day in the life as a Distribution Center Office Associate...Work in the receiving office or yard shack, tracking and checking in drivers and trailersPerforms a variety of clerical duties such as filing, record keeping, and copyingPartners with engagement team to order food and supplies for associate eventsMaintains and replenishes office suppliesConducts information retrieval and data entry, including manually entering productivity hours for PM reportingCompiles, organizes, and maintains records of business transactionsMaintains moderately complex indexes and filesAnswers phones and takes messagesGathers information from accounts, applications, or spreadsheets and transfers into a standard format or databasePrepares source data for computer entry by compiling, sorting, and verifying information.Performs other related clerical duties as assignedCrossdock additional responsibilities:Monitors and maintains customer service email account and special request trackingAudits home delivery proposed chargesContacts customers prior to their booked date and closes order once picked upHandles escalated customer service issue resolutionsWhat you'll bring to the table...Proficient at typing and basic computer operationIntermediate English Language proficiencyGood communication skills both verbal and writtenClerical, word processing, and office skillsHigh attention to detailMaintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manualsWe'd love to hear from you if you have…Experience in a clerical position and/or Administrative Support preferredHigh School Diploma, GED, equivalent vocational training, or associate's degreeEuromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.