Managing Director, PB

Wealth Sales & Service

Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client's complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank's risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace.
• Works in a deal team environment using planning-based approach to develop and execute the growth and retention strategy the portfolio.
• Provides superior service to an assigned portfolio of high and ultra-high net worth clients with an objective of becoming their trusted advisor.
• Develops relationship with client's professional advisors in developing appropriate credit and tax-favourable structures to meet their family needs.
• Leads a deal team to meet client needs when acting as the lead relationship manager.
• Manages the retention and expansion of client relationships through a contact strategy and an ongoing review the client's banking needs.
• Plays a leadership role in developing banking expertise across the group to deliver the overall desired client experience.
• Demonstrates an in-depth understanding of the financial planning/advisory approach utilized in managing client relationships.
• Demonstrates an in-depth understanding of the credit risks associated with lending to the client base to manage the risks of the loan portfolio.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Identifies emerging issues and trends to inform decision-making.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Partners with the leadership team on strategic direction and complex line-of-business projects.
• Conducts independent analysis and assessment to resolve strategic issues.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Monitors and tracks performance and addresses any issues.
• Develops and negotiates complex credit strategies, ensuring appropriate remuneration.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Provides day-to-day training and support to other employees; may include providing guidance on credit-related issues, specific client issues and queries, and assistance with operational processes.
• Ensures high quality of information obtained to support decisions.
• Contributes to the assigned portfolio's profitability through expense control and profitable pricing practices for products and services.
• Negotiates appropriate pricing using discretion where required to build a profitable portfolio.
• Provides integrated and customized advice, and helps clients achieve their financial and personal goals using a consultative approach in customer conversations.
• Applies financial planning skills and concepts against each client's personal and financial situation.
• Acts as an ambassador to enhance BMO's reputation in the market.
• Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities.
• Maintains up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements.
• Ensures lending and non-lending decisions, prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews.
• Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines.
• Documents and follows-up on any discrepancies to procedures, operational risks and escalates per guidelines.
• Performs sales and service support activities to meet client needs and maintain overall service levels.
• Develops rapport and instills confidence with the client to develop credibility and earn their trust.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed.
• Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Qualifications:

• Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled.
• Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures.
• Expert leadership and people management skills.
• Expert negotiation skills.
• Proven track record in developing and growing a profitable financial or related client service business.
• Significant technical expertise in the areas of financial planning, banking products and services.
• Broad and diverse background of the financial service industry and expert knowledge of the banking, and personal and commercial credit disciplines.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills - Expert.
• Analytical and problem solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Able to manage ambiguity.
• Data driven decision making - Expert.

Salary: $123,300.00 - $214,200.00

Pay Type: Salaried

The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business