Executive Director

Description

Ready to make an impact? Join Heritage Communities as an Executive Director!

We are building a talent pipeline for Executive Director opportunities across our 24 communities in 6 states. Qualified candidates will be considered for current and/or future openings within the region.


At Heritage Communities, you're more than your title - you're a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you're supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

What You'll Do:

As an Executive Director, you will be the operational leader of the community, directly impacting the lives of our residents and the success of our team by:

• Driving Operational Excellence & Strategic Growth:
  • Overseeing daily community operations, ensuring compliance with company standards and all state/federal regulations.
  • Managing the community's annual budget and P&L, ensuring efficient resource allocation and financial health.
  • Driving census and occupancy goals via community outreach, marketing, and referral partner development.
  • Implementing and refining operational policies to enhance efficiency, care quality, and resident satisfaction.
  • Overseeing facility management to ensure a safe, welcoming, and well-maintained environment.
• Exercising Team Leadership & Development:
  • Leading, mentoring, and developing a multi-departmental team, fostering a positive, high-performing work culture.
  • Overseeing staff recruitment, development, performance management, and engagement.
• Ensuring Resident & Family Centered Care:
  • Championing a resident-first philosophy, ensuring high-quality, individualized resident services and compassionate care.
  • Acting as primary contact for residents and families, ensuring proactive communication and resolution of concerns.
  • Overseeing the development and implementation of innovative resident activity and wellness programs.
• Fostering Community Engagement & Representation:
  • Building and maintaining strong relationships with local healthcare providers, community organizations, and key stakeholders.
  • Representing Heritage Communities positively and professionally at community events and in all external interactions.
  • Communicating community vision, updates, and successes to all stakeholders (staff, residents, families, corporate).

Requirements

What We're Looking For:

• 3+ years of progressive team leadership experience, preferably in assisted living, senior living, or a related healthcare setting.
• Active Assisted Living Administrator license/certification (or the ability to obtain one promptly).
• Bachelor's degree in Healthcare Administration, Business, Hospitality, or a related field (preferred).
• Proven ability to manage budgets and understand financial statements.
• Strong skills in communication, problem-solving, and decision-making.
• Proficiency with common office and industry-specific software (e.g., EHR/EMR, CRM, Microsoft Office Suite).
• Valid driver's license and acceptable driving record.
• A genuine passion for serving seniors and a commitment to our core values.