Food & Beverage Supervisor

The Verve Hotel Boston Natick, Tapestry Collection by Hilton, is seeking a Food & Beverage Supervisor responsible for supervising and coordinating food and beverage service in hotel outlets and banquet operations. This role supports the Food & Beverage Manager and Banquet Manager to ensure exceptional guest service, adherence to operational standards, and efficient daily operations in a fast-paced hotel environment. Key Responsibilities Supervise restaurant, lounge, and banquet service staff Manage daily shifts and oversee outlet and banquet functions Assist with training, mentoring, and evaluating team members Ensure service standards, cleanliness, and appearance guidelines are maintained Handle guest interactions and resolve concerns to ensure guest satisfaction Support administrative duties, shift reports, and departmental meetings Enforce cash handling and closing procedures Maintain high visibility during service periods Qualifications Previous supervisory experience in a hotel food & beverage setting Outlet and banquet experience preferred Ability to work flexible schedules including nights, weekends, and holidays Ability to stand, walk, lift (35–50 lbs), and perform physical duties required in a hospitality environment Strong communication, leadership, and guest service skills Ability to handle cash and credit transactions and use point-of-sale systems Benefits Compensation: $22.00 - $22.00 per hour, paid bi-weekly Medical, dental, and vision insurance Voluntary life insurance Optional supplemental insurance plans 401(k) retirement plan Paid personal and vacation time Hotel team member travel discounts Career growth and advancement opportunities Free parking About Us The Verve Hotel Boston Natick is committed to delivering exceptional guest experiences and fostering a collaborative, high-performance culture. Our team values innovation, community engagement, and professional excellence. We are an Equal Opportunity Employer. #J-18808-Ljbffr